Adwisely | Social & Google ads , 388 Rezensionen
First off, Well done on the customer service and keep up the good work.
I have worked with these team for several months and and they really know what they are doing, They have answered every question i have had and removed any doubts that i have had. They are very professional and they really know how to take care of their customers.
Before using this service my conversions was next to none and my store setup was all wrong, Thanks to these guys my conversion rate has skyrocketed and even went beyond to fix my issues. They have helped me fix my Facebook even though the account had issues, they took their time to contact Facebook and solve my issues. they helped me setup google ads and gave me reports on how everything is going and what needs to be done.
Totally recommend this app and team. For those that are having issues, do contact them and it will be solved.
Keep up the good work!
We're thrilled to hear that our team was able to help you with your store setup and improve your conversion rate.
We're always here to help and are committed to providing the best possible service to our customers.
Thank you again for your kind words and support!
Could not get past the basic setup. The app provided an error saying the Facebook I attempted to attach had no email. After days of going back and forth with the developers of adwisely, they could see that there was an email, 2FA, and the fb account had undergone identity verification. Yet, they couldn't figure this error out. I tried using a backup page, same error. We ended up having to go with a more expensive option on the Shopify app store. Paying more is worth not running into issues the entire time.
I'm sorry to hear that you faced difficulties setting up Adwisely 😔. Our developers were solving the issue, and we're sorry it took so long. We understand It's frustrating when things don't work as expected, especially when you have invested a lot of time trying to make it work.
It's great to hear that you were able to find another option for you. I hope that your experience with the new app will be positive 😇.
I don't see my existing campaign and tech support takes 1 day to answer.
The only option is to create a campaign. I want to see my existing one.
It appears the company has no answer or willing to help.
Thank you for your feedback. We are sorry to have kept you waiting for the reply. You contacted us on Sunday and therefore, it took a long time to get back to you. We also provided you with a prompt reply on Monday and offered assistance. However, we didn't receive the exact details regarding the "existing" campaign you mentioned. According to the available data on our end, you just installed Adwisely, and no campaigns were created for your store before.
We'll gladly sort everything out once have more details about your request. Feel free to contact us for further investigation.
Kind regards,
Valeria Heintse,
Adwisely
Used the app during trial period and lost £350 and got 1 sale , they couldnt get basic conversion tracking work. The keyword targetting was all really of the quality of a novice. I would strongly recommend to stay away from this company. Its useless. I manually advertised and got 3 sales myself with my very basic knowledge. So this app is crap! don't waste your money or time!
Couldnt fix basic tracking issues, gave multiple time to the team to fix it with full access to all my account.
Thank you for your review. As we mentioned in our conversation, every new campaign we or you launch needs to pass the learning phase. In your case, you just needed to wait some time to get a stable ROAS on Google. You paused the campaign right after the first conversion was recorded in the account, that's why Google didn't have the opportunity to gather data for testing and optimizing.
Since the personal campaigns you run for some time are already optimized, they can show the results faster.
As for the tracking. You have several tags on your website (including your personal ones) that didn't work. The issue was already solved by our team, but we recommend you have a look at your personal tags since they also had an issue with the conversion value.
Best regards,
Oleksandra Deikun,
Adwisely
i spent 300$ during 14 days trial. money is wasted. i didn't get a single purchase.>. it really didn't work.
Thank you for taking the time to share your experience with us. We are sorry to hear that Adwisely did not meet your expectations.
As we shared with you, the app could work well if you fixed the issue with the pixel. Our Support team reached out several times, sharing that there are some issues with your pixel in the Events Manager. We still strongly recommend having a look at them, otherwise, any other campaigns you create will not be profitable.
Also, based on the evaluation of the Facebook Ads Expert, the traffic you attract has poor quality, since most visitors didn’t add anything to the cart, which means that they are not interested in your products. Therefore, the retargeting campaign that re-engages website visitors didn’t show the result.
We also recommend turning on Automatic Advanced Matching since most of your events have no matching score, which is not typical for accounts with high traffic.
We did our best and applied our top optimization technics to provide you with good service, but the app is not the answer to all your problems. You still need to work on the correct pixel setup, quality of your products, and incoming traffic to your website (or let us attract the right audience).
Best regards,
Oleksandra Deikun,
Adwisely
The best retargeting app that I've used (and this is the 4th one I've tried.) Adwisely offers great value for the money. My ROAS is consistently good to excellent. They have account managers who email personalized recommendations about every week. I was happily surprised at the personalized help. I did need assistance pulling my wholesale products from my ad catalog & my account manager had this task completed in 10 minutes. I'm very pleased all around and think the value for the price is excellent!
Thank you for the great review! We’re so happy you loved Adwisely! 😃
DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!
Thank you for your feedback. I’m truly sorry to hear about your experience.
Let me share that we never get access to the personal accounts of our clients to edit, post, or disconnect anything. We can get permission to create ads only.
I am sorry to hear that your page is restricted. Sometimes Meta (Facebook) can restrict an account by accident, especially now when they change some of their policy. I strongly recommend you request a review and contact their team for clarification.
Please feel free to reach out to our Support Team with any further comments, concerns, or suggestions you wish to share. We would love to make things right.
Oleksandra Deikun
Senior Customer Support Specialist
Adwisely
Retarget is the AMAZING! The developers regularly reach out personally and keep an eye on your campaigns for you. It is like having your own personalized ads manager on call 24/7, you have to try it to believe how good it is! My retargeting ads through this app are currently making at least 5x ROI. I can't recommend this app enough, 10 stars!
Wow, thank you! That is a very kind review 😊. We're very pleased to hear that your experience with Adwisely (RetargetApp) and the team is great, we couldn't ask for more 💚.
Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!
You put a big smile on our faces 🤗. Valeria and all our Support team are happy to be of assistance.
Great app! It is very easy to install and has great results. Customer service is number one! always attentive and helpful.
Oh, thank you so much 💚. We're really happy you're satisfied 😍