Calificación general
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
1 de agosto de 2018

I don't know for sure how to use this app. After creating ad campaigns, all of them are deleted and only one remain, that is Retargetingapp campaign which I am not sure how to manage or tweak my other campaigns.

Estados Unidos
7 días usando la aplicación
12 de noviembre de 2016

Biggest scam EVER!

I left the app to run around ten days. The app spend 25 bucks without any return! I found that very strange because retargeting was supposed to be more profitable than regular campaigns, but that was not the case. However, I've contacted them, and in return, I got something like " You should change that in your store, you should do that" which I find very insulting. However, exactly 12 hours after my complaint and ten days after 0 sells I got 3 sales "from their app." Well, guess what? I know for a fact that these sales are not from their campaign but mine. I can clearly see where the sales are coming from and I have a perfect funnel in Google Analytics where I track all of my conversions so I can safely say that this app is a SCAM!

Do your good and setup yourself dynamic ads, it's not worth the $40 bucks they want them to pay.

Bang A Buck
13 días usando la aplicación
14 de abril de 2017

Terrible. Made my reporting completely inaccurate and useless. Worse than using the Shopify built-in integration. Bad customer service also when I contacted them. Try Pixel Perfect or Trackify.

Estados Unidos
4 días usando la aplicación
28 de julio de 2018

I deleted the app and tried to remove it's partnership from my page and it won't let me. Retargetapp is a junk application and can be dangerous for you

1 día usando la aplicación
Ad Intelligence INC (Adwisely) respondió 13 de marzo de 2019

Alex here, from RetargetApp.

I would like to note that RetargetApp has been designed with customer comfort and security in mind, so we are very sorry for any negative experience you may have had with the app.

We would like to learn more about the situation you’ve described, so we would really appreciate it if you could message us at with a more detailed account of the issue you’ve encountered.

18 de febrero de 2019

I downloaded this app, linked it to my AdsManager on my business FB. It renamed my AdsManager name, won't let me change it. I deleted the app and now I can't recover my original ad page. I even created a new FB page and AdsManager is screwed. Do not download this app. Should've read the 1 star reviews but got recommended to use this app so I didn't... big mistake that is now stressing me out

Estados Unidos
10 minutos usando la aplicación
Ad Intelligence INC (Adwisely) respondió 13 de marzo de 2019

Alex here, from RetargetApp.

First, I want to note that, based on Facebook requirements, the retargeting campaign you run with RetargetApp is created in a new Ad Account inside a brand new Business Manager. This means that we do not - and cannot - use your personal Ad Account.

You may easily check this - all you need to do is go to and see the list of Business Managers available for your Facebook profile. You will find both your personal BM and the one RetargetApp created for you.

This way you can be sure that we did not remove or rename any of the assets belonging to you as we don’t have intentions or rights to do so.

As for your Facebook page, RetargetApp doesn’t have Admin access to the Facebook page you connect (our app only needs advertiser’s role for the page). We can, nonetheless, help you restore access to the page if you seem to have lost it by contacting the Facebook Support team for you. If you would like us to do so, please, let us know at We are always happy to help.

3 de noviembre de 2015

it has been 3 days - and I still can't install or use it

Bijoux By Ingrid
Estados Unidos
1 día usando la aplicación
7 de mayo de 2016

This app requires you to change how you currently bill for advertising with Facebook. Facebook currently offers a billing threshold and services are billed after being rendered. Threshold is based on past successful billing thresholds. This app requires you to pay in advance for the same Facebook services + a fee. I don't mind the fee but completely changing how a larger company interacts with billing for Facebook is not acceptable. At the least this app should offer daily billing. App looks promising but this is a deal breaker.

Skiff Life We Fish Skinny Water
Estados Unidos
Alrededor de 6 horas usando la aplicación