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I'm disappointed with the customer service and will not be using this app. I downloaded this app on Tuesday night, October 6. For some reason, my Facebook is not letting me connect to the app. I requested assistance that Tuesday night. I received a response they were sending the issue to the developers. I didn't get any update until today, and they told me to do the exact same thing that wasn't ...
Thank you for your review!
We are working hard on improving our service and your feedback will help us avoid such issues in the future. Unfortunately, this was the first ...
Terrible. Made my reporting completely inaccurate and useless. Worse than using the Shopify built-in integration. Bad customer service also when I contacted them. Try Pixel Perfect or Trackify.
DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!
Thank you for your feedback. I’m truly sorry to hear about your experience.
Let me share that we never get access to the personal accounts of our clients to edit, post, or ...
I deleted the app and tried to remove it's partnership from my page and it won't let me. Retargetapp is a junk application and can be dangerous for you
Alex here, from RetargetApp.
I would like to note that RetargetApp has been designed with customer comfort and security in mind, so we are very sorry for any negative ...
it has been 3 days - and I still can't install or use it
I don't see my existing campaign and tech support takes 1 day to answer.
The only option is to create a campaign. I want to see my existing one.
It appears the company has no answer or willing to help.
Thank you for your feedback. We are sorry to have kept you waiting for the reply. You contacted us on Sunday and therefore, it took a long time to get back to you. We also ...
Very useful, we have had seen great returns on my supplement store, moonpill.com
This app requires you to change how you currently bill for advertising with Facebook. Facebook currently offers a billing threshold and services are billed after being rendered. Threshold is based on past successful billing thresholds. This app requires you to pay in advance for the same Facebook services + a fee. I don't mind the fee but completely changing how a larger company interacts with ...
Total junk. I should have read the reviews before installing and allowing all of the permissions. It doesn't allow you to edit any ad creative, audience demographics or anything when building an ad. Then when I uninstalled it from my store, it completely broke my Facebook shop integration
Thank You for your detailed feedback! First, I would like to mention that our app is a fully automatic solution in advertising. This is our feature. In any case, if you need ...
Could not get past the basic setup. The app provided an error saying the Facebook I attempted to attach had no email. After days of going back and forth with the developers of adwisely, they could see that there was an email, 2FA, and the fb account had undergone identity verification. Yet, they couldn't figure this error out. I tried using a backup page, same error. We ended up having to go with ...
I'm sorry to hear that you faced difficulties setting up Adwisely 😔. Our developers were solving the issue, and we're sorry it took so long. We understand It's frustrating ...