Adwisely: Meta Ads, Google Ads

I'm still in my trial period but already seeing a good increase in orders and more so a consistent flow coming through.

Don't waste your time with this app. Their lack of knowledge is insulting. They lock down any useful features making them inaccessible on their platform. You cannot, for example, set any sort of auction limits or target CPA. You're just throwing money down a black hole and hoping some of it does an about-turn and comes back to you in the form of a sale.
"learning phase, learning phase". That's what you'll here. Yes I fully understand that but you can't ignore warning signals that money is disappearing at sometimes a rate of £7 per interaction. Having had to learn myself how to run retargeting in facebook I thought these guys would know how to do it given the whole premise of their business is retargeting.
Yes they have built some form of platform, though all it does is sync with facebook business manager. There's literally no value in using this app.
They not only understand next to nothing about retargeting but they know just as much about e-commerce. I kept getting told "customers aren't interested in your products as you have a high bounce rate of 70% or so. The whole point of this is to retarget users that haven't registered enough interest.
Fellow shopify merchants, do yourself a favour and make sure you don't go into these types of apps blind as you'll get taken for a ride. I was fortunate to cut my losses early doors. You can use the facebook selling channel and setup retargeting yourself. If you need help setting up a proper ad account in business manager then facebook support are there to help! Cue dev response on that "I didn't give it enough time, customers weren't interested"

Warning: they continue to charge my credit card after i had uninstalled this app

I uninstalled this app with a small credit amount which i was happy to write off, only to have them charge my account for the next week worth of ads.

Be aware of the!. If you do not have 100 visitors to your store, they will still take your money and then charge their 10%. They took my money and then tell me that I did not have a 100 daily visitors to my store. $1.68 was spent on ads and they took $3.50 for themselves. The ad was barley running and when I asked back for the money they took their $3.50 and told me that was to create the ad, which they did not. So I paid $3.50 for $1.68 worth of ad.
Ask questions before you give them your money. Wish I could give them a no star. How can you fund the account and then later tell the customer they do not have enough visitors to your site? Dishonest, they just want their 10% don't care if you don't get any rewards from it. And their response time is just awful!

THE PEOPLE MANAGING THIS APP REACTIVATED MY AD CAMPAIGN AFTER 2 MONTHS WITH NO PERMISSION FROM ME BECAUSE THEY CLAIMED THEY SENT AN EMAIL THAT I DIDNT RESPOND TO AND 2 MONTHS LATER DECIDED TO ACTIVATE MY FACEBOOK CAMPAIGN WIHOUT MY PERMISSION. I originally was dissatisfied with Retarget App but didn't leave a review because they do not tell you that you need at least 50 adds to the cart (Facebook's requirement they say) to pass the learning phase. If you're extremely small and don't reach these numbers, they will absolutely start you on the trial and spend that ad money (which I specifically asked before starting and they said my traffic numbers were fine to try - no mention of other metrics needed to be successful). Finally, after 19 back and forth emails, they told me to work on my traffic and quality of my website (? mine looks fairly good - it's a template. Not something I made myself) and then THEY manually stopped my ad from running. I sent an email specifically asking what I need to do on my end and to make sure I didn't get charged but I wanted to save my pixel in case I could use them down the road. NO RESPONSE. Ok fine, I'm not using them anymore, they were probably annoyed but they stopped the ad campaign so I thought everything was fine. I'll come back to them when I'm bigger. That was in September. Now, November 15, I checked my Shopify billing account to see my shipping charges and noticed their app charged me $49. I thought that was in error so I sent a message to all the emails I interacted with and one removed the others from the email and then I responded letting them know they sent me a blank email and he responded saying he was looking into it and will get back with me. The person sent me an email copy/pasting a supposed email they sent me asking: "Hello, Connie! I noticed that you tried to pause your RetargetApp-powered campaign through Ads Manager. Did anything go wrong? Our application automatically resumes all campaigns which were stopped not through the in-app dashboard. It works this way to avoid Facebook mistakenly deactivating your campaign. If you want to pause your RetargetApp-powered ad campaign, you should go to your dashboard and hit the "Pause" button. Let me know if you have any questions. Best wishes," PROBLEM IS - I NEVER INACTIVATED IT. THEY DID! BASED ON OUR EMAILS. I never touched the ad account because it specifically says do not edit and I didn't want to mess up the information. I checked my entire email which has a search feature and nothing with those sentences ever shows up in my email. This email was never sent. We had a 19 email thread that never got separated - do you think if this email was ever sent that I would be crazy enough not to respond when the email before is me specifically asking what do I need to do in order to not proceed? They simply turned off the ad account, never responded and I went about my life for 2 months not checking that ad account because why would I if it has been off the entire time? I NEED A RESPONSE FROM SOMEONE TELLING ME HOW THEY ARE GOING TO FIX THIS. Now I'm out $300 that I do not have. If I don't pay this, Facebook will suspend my ad account. They only say the assumed after two months of inactivity that they themselves inactivated at my request that I magically was okay with spending money again and did so WITHOUT MY PERMISSION. Copy pasting an email that maybe you meant to send but never did does not cut it. I understand fully that I have been screwed over and will have to find a way to pay the $300+ Facebook account, but at the very least the mistake should be owned and I should be refunded $49. I don't come into your bank account and swipe money from it and tell you that I just assumed you wanted me to buy you a coffee after our last communication was you explicity saying you don't want coffee. Same thing.

Retargeting is probably one of the most important forms of marketing you can do! These guys make it easy!

We've found this app really useful and simple to use. I would suggest using a discount code or similar so that you can truly track your real conversion rate as the conversion stats on the app (supplied by Facebook) don't show real conversions for us

Great app and great support. Happy with it on 3 stores

Aggressive and poor customer support.

App does not work, charges even on Trial Period, steals products and data from your Shopify store.

They try to force you NOT TO TOUCH YOUR FACEBOOK ADS account as per their Terms of Service, which is illegal in the US. Our legal department is taking care of this shady company.

Would not recommend this app to any serious company or person.

It's pretty good, but i definitely think the numbers are inflated. Adroll crushes this by far, and i can see their ads. With Retarget App, I think it's highly over-rated.