整体评分
4.2
每个评分等级的数量
  • 78% 的评分是 5 星
  • 3% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 15% 的评分是 1 星
编辑时间:2017年6月17日

The profit-to-spend ratio on my site www.superfanstyle.com is really high with this app. Use it in tandem with social media ads to get in front of your customers multiple times and recoup that abandoned cart or hook that on-the-fence customer.

Super Fan Shop
美国
大约5年 人在使用应用
2019年9月27日

This is the best app we use, hands down. Great results, but it is more than that the team are INCREDIBLE. Huge thanks to Eugene & Daria.

www.twentyfirstcenturyherbs.com

Twenty First Century Herbs
英国
接近5年 人在使用应用
Ad Intelligence INC (Adwisely)已回复 2019年10月8日

We are happy to see that you enjoy using RetargetApp 😊. Also, we’ve passed your kind words to Eugene & Daria 💚

编辑时间:2021年9月24日

Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in € but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.

Les Petits Imprimés
爱沙尼亚
4年多 人在使用应用
Ad Intelligence INC (Adwisely)已回复 2021年10月1日

Thank you for your feedback!

You are absolutely right. We can - and will - do a better job explaining our Billing to current and future customers.

We will work on:
- setting up email notifications about the upcoming change of the billing plan - currently, this info can only be found in Billing plan block of your RetargetApp Account settings.
- adding information for people whose Ad Account currency is not USD as RetargetApp fee is charged in USD only.
- rephrasing and improving the description of our Billing that сan be found in our Help Center (https://help.retargetapp.com/en/articles/900414-what-s-the-cost-of-retargetapp) and Terms of Service (https://help.retargetapp.com/en/articles/900431-terms-of-service)

RetargetApp was proud to run highly efficient online ads for Les Petits Imprimés - and we want to keep bringing you more sales.

Please, check your inbox for the details on a special offer we’ve prepared for you.

Your feedback is highly appreciated as it helps us become better.

Best regards,
Alina Andros
Lead Account Manager @ RetargetApp

2015年9月24日

Really amazing app. Pavlo gives fast and competent customer service and advice. We just finished our first campaign spending $50 to make $653 in sales. That's 1206% return of advertising spent. We just launched our second campaign with double the advertising spent and are very excited about the potential of this app. Thanks Pavlo and Retargetapp!

Adelie 2
丹麦
4年多 人在使用应用
2016年12月21日

Awesome app. It works behind the scene and bring very powerfull results!!
Temo from www.boldtribe.com

Boldtribe Es
墨西哥
4年多 人在使用应用
2021年2月24日

This app was great until about a week ago. I thought it was awesome that they were adding Google shopping. I logged onto their webinar and decided to follow along and add our google account. This is when our sales plummeted to 0. We have been a week out with no helpful support from the ReTarget team. Beyond that, I logged in this morning thinking it had been fixed because we had 2 sales attributed to Retarget app, only to find out that my shopify only had 1 purchase. This app is horrible, support for whatever reason is now non existent, and the app straight up lies about its performance.

Lunautics
美国
4年多 人在使用应用
Ad Intelligence INC (Adwisely)已回复 2021年2月25日

Hi There,

On behalf of RetargetApp team, I'd like to apologize for the inconvenience you have encountered.
Integration with Google is currently in beta testing, and we are facing certain technical problems we are already working on.
Anyway, thank you for your feedback, it definitely helps us improve our product!

Maksim
Customer Service Team Lead
RetargetApp

2017年9月13日

I definitely recommend getting this app, especially if you are new to Facebook Advertising and are unsure of how to run Retargeting Campaigns!

Ashleykaric
美国
大约4年 人在使用应用
2023年7月28日

Adwisely is the best!!! As a beginner with using ad's, Adwisely has made the process super simple and resourceful. I've been sharing their app with all of friends in business

Ambition Is The New Pink
美国
2年多 人在使用应用
2016年3月25日

Great app and great team! RetargetApp saves time and increases ROI by doing the work for you.

The Husky Life
美国
大约4年 人在使用应用
2019年8月21日

This team has been wonderful helping us craft custom audiences and multiple sets of ad campaigns that are performing very well! They are very responsive. We have ongoing email communication, as well as conference calls as needed so that they can better understand our client's business and goals. They are going the extra mile to help us segment and target various audiences with different sets of products based on a range of metrics. Just this morning I got an email update from Dmytro with our recent numbers: "within the past 30 days both of your RetargetApp-powered campaigns (Retargeting and Prospecting) have shown great results - together they generated 26 sales for $8,080 in revenue and their total ROAS is impressive 590%." .... I'll take that all day long :) looking forward to a continued partnership with this group. Cheers, db

shop.leboart.com
美国
大约4年 人在使用应用
Ad Intelligence INC (Adwisely)已回复 2019年8月21日

Thank you for your kind words! 😃 It is reviews like these that keep us motivated to make the best advertising solution for e-commerce. We are happy that you enjoyed RetargetApp and our customer service 😊