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Aggressive and poor customer support.
App does not work, charges even on Trial Period, steals products and data from your Shopify store.
They try to force you NOT TO TOUCH YOUR FACEBOOK ADS account as per their Terms of Service, which is illegal in the US. Our legal department is taking care of this shady company.
Would not recommend this app to any serious company or person.
i spent 300$ during 14 days trial. money is wasted. i didn't get a single purchase.>. it really didn't work.
Thank you for taking the time to share your experience with us. We are sorry to hear that Adwisely did not meet your expectations.
As we shared with you, the app could work ...
Money spent, no sales and you can never tell whether the stats is real.
Thank you for your feedback.
Customer Success Team at RetargetApp is always ready to analyze your campaign and provide suggestions for getting even more sales.
Our recent ...
They advertise as High-ROAS ads which is false & deceptive - straight up. My reality with them was:
- an average ROAS of 2.39x after an ad spend of $1397 in about 45 days.
-in the same time period my google ads (managing myself) was achieving 4.39x
- after investigating further, there's nothing special about this app. Its a basic retargetting campaign on Facebook, you can do it yourself easily ...
Hi Jimmy,
Thanks for your feedback.
I'd like to note that the average ROAS of our clients for August is 6.6x for a retargeting campaign. These indicators can be achieved by ...
Complete rubbish! Incorrect and inaccurate analytics that misguide
It's too expensive and we don't get a return of our investment. Also, we have suspended our ads but someone reactive it without our permission
We're sorry you feel this way. We've already contacted you and sorted everything out. The main reason that the ads were not bringing profit was the lack of website traffic. ...
Hate this one, my shop in my facebook page has gone, and lots of changes i don't know how to fix!!dddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
RetargetApp doesn't make any changes to your Facebook page or to your website. We have contacted you several times to clarify the issue, however, we have not received any ...
Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.
Dear Jeff,
We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after ...
Nobody get back to you ,Trying to contact app developer no answer and not working.
Hello!
Alex here, from RetargetApp.
We want to extend our sincerest apologies concerning the issue that you have faced. We pride ourselves in maintaining the highest quality ...
Do not under any circumstances use this service, I woke up this morning to check my ad account and all 15 of my active campaigns were DELETED!
The entire ad account was just wiped clean, this was an account that was spending $5k per day and now just at $0!
I contacted FB to see what happened and they replied saying according to the ad account history all of the campaigns were deleted by ...