Google Ads Pixel av Nabu
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The app did not track conversions properly and the data was inconsistent with our Google Ads results. There are other apps that handle Google Ads and pixel tracking much better and more reliably.
Support was also disappointing. When we encountered an issue, we were promised a 3-month refund, but only 2 months were issued and the commitment was not honored. The discussion went back and forth without resolution and ended up wasting a lot of time.
Overall, the experience was frustrating and may lead to lost ad spend if tracking is not accurate. Merchants should be cautious before relying on this app for Google Ads tracking.
Conversion tracking stop working out of nowhere and CPA went through the roof. Customer support is non-existent. Don't use this app if you don't want to see your business dying overnight because of malfunction conversion tracking
Hi Flourish Presets and Team,
We’re really sorry to hear about your experience. We know how important accurate conversion tracking is, and we never want our app to cause stress for your business. Our support team is here and ready to help you get this fixed quickly.
If you can reach us at support@adnabu.com or through the in-app chat, we’ll prioritize your case and work with you to restore tracking immediately. Thanks for your feedback — it helps us improve our app and support.
Regards
Sampy
Team AdNabu
The support is among the best out there. However, the app had an issue that lasted about a week where every site visit was incorrectly counted as a conversion. As a result, Google interpreted this as a large number of conversions happening, which caused a significant amount of ad spend on traffic that didn’t actually convert.
During that period, our ad spend doubled while our actual conversions dropped by around 60%. This also disrupted our campaign algorithm, and we lost many sales while the algorithm had to relearn and recalibrate after the incorrect conversion tracking.
Unfortunately, the only response we received from the support team was simply “we’re sorry.”
Estimado administrador y equipo de COC-Online:
¡Muchas gracias por tomarse el tiempo para dejar una reseña tan positiva! Nos complace enormemente saber que tuvo una excelente experiencia con nuestros servicios de aplicaciones.
Nuestro equipo se dedica a brindar el máximo nivel de profesionalismo y eficiencia, y es fantástico saber que hemos superado sus expectativas. Su satisfacción es nuestra máxima prioridad y seguiremos trabajando arduamente para mantener los altos estándares que espera de AdNabu.
¡Gracias de nuevo por elegirnos!
Atentamente,
Ashwitha A.
Equipo de AdNabu
Initially this app appeared to function well. After 24 hours, however, our consent management provider (Consentmo GDPR) flagged that certain tags were firing before visitors had given consent.
On review, I confirmed that the app sets all consent signals in the DataLayer to ‘granted’ by default. Correct implementation should leave these ungranted until the visitor accepts, at which point a consent update event is triggered.
This misconfiguration resulted in reduced traffic data and broken Google Ads tracking. Unfortunately, I cannot recommend this app.
Not a good app at all. They dont what is happening among themselves for my account.
Dear Ammpoure,
Thank you for your feedback, and please accept our apologies for any inconvenience you encountered during the process. I understand our team's responses were different, but trust me, both seem to solve your issue.
We have emailed you several times to try to understand and resolve any issues you may be experiencing. If you are willing to try again, we would happily assist you with setup and ensure a smoother experience.
Thank you very much for your understanding, and we look forward to providing you with an improved experience.
Sincerely,
Sampy,
Team AdNabu
it just stoped working and i could not acces the page nothing just black screen and a error not restricted
Dear Not for Tomorrow and Team,
Thank you for your feedback, and please accept our apologies for any inconvenience you encountered. Our app was experiencing downtime at the moment, but it was fixed soon.
We have emailed you several times to resolve any issues. If you are willing to try again, we would be more than happy to assist you with setup and ensure a smoother experience.
Thank you very much for your understanding, and we look forward to providing you with an improved experience.
Sincerely,
Sampy
Team AdNabu
Support indisponible. Je désinstalle.
Cher administrateur et équipe de Bijoux Chrétiens,
Merci pour vos commentaires et veuillez accepter nos excuses pour tout inconvénient que vous avez rencontré lors du processus d'installation. En raison de vacances récentes, nous n'avons pas été en mesure de répondre aussi rapidement que nous l'aurions souhaité et nous nous excusons pour tout retard que cela pourrait avoir causé.
Nous vous avons contacté à plusieurs reprises par e-mail dans l'espoir de comprendre et de résoudre les problèmes que vous pourriez rencontrer. Si vous êtes prêt à réessayer, nous serions plus qu’heureux de vous aider avec la configuration et de garantir une expérience plus fluide.
Merci beaucoup pour votre compréhension et nous sommes impatients de pouvoir vous offrir une expérience améliorée.
Cordialement,
Ashwitha A.
Équipe AdNabu