Affilitrak 聯盟行銷
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As a founder, I lost an incredible amount of time here. The support started out friendly, but as soon as real issues came up, I was completely ignored.
Specifically regarding DNS settings (Hetzner): The technical instructions provided were simply wrong. I eventually had to work out the solution myself – explicitly going against the developer's recommendation – to finally make it work.
I cannot afford this kind of unreliability as an entrepreneur. Great UI doesn't help if the support fails when it matters. I am switching to a competitor now (BixGrow Affiliate Marketing)
This is Beckett, founder of Affilitrak. I'm truly sorry for the negative experience you had. It was my fault for giving you incorrect instructions and missing your follow-up.
I've since made changes based on your feedback to make the DNS setup easier and to ensure support messages are never missed. I wish you the best with your affiliate program.
First time doing affiliate marketing. I was worried the setup would be complicated, but the UI just makes sense. Had it up and running in under an hour.
The best part is the support though. They’re super patient. Asked them about commission structures and they really walked me through the strategy behind it and helped me set it up. Highly recommend if you want something powerful but not confusing.
Ich bin super zufrieden. Der Support ist Mega - leider fehlen noch ein paar Wichtige funktionen, aber das wird in Zukunft bestimmt alles umgesetzt. Demnach kann ich die App jedem empfehlen. Super selbsterklärend zu nutzen
I am using this app for my store and has help me broaden my reach. The app is easy to use and it very simple. No need to have a technical expertise for setup. But if you are stuck, then their support team is really good with quick response.
Comprehensive platform and easy to use for both the store owner and the affiliate. Excellent and fast customer support. I highly recommend.
Just started using the app, but having a good experience with Affilitrak so far, especially with their customer support. They were patient and took the time to help me understand how everything works.
As a 50yold with little technical experience, I really appreciated how clearly they explained both the basic setup and how to use the app effectively for my business. They made something that felt complicated much easier to manage.
Overall, Affilitrak has been useful for my business, and the support team made a big difference in helping me get started.
Hit a few bumps due to my own limitations, but Beckett, one the app developers, came to the rescue and got me up in a matter of minutes.
Not only did he fix my problems, but asked for suggestions on how to make the app better! And is implementing one of ideas as we speak!! Unbelievable. You don't get that kind of help from big corporate app companies. You need to download this app TODAY!
This app is very easy to use! The best app to integrate after comparing with others that have alot of limitations. The most important is the team are being so suportive! They keep update their app based on customer demand, responsible and quick response.
I’ve tested quite a few affiliate apps on Shopify, and this is the one that finally met all our needs in every way. It handles multiple tiers and programs without getting complicated, and everything runs smoothly. The setup is clear, the features make sense, and support from the developer has been consistently responsive and helpful. Overall, it’s a dependable app that delivers what my store actually needs.
Beckett was awesome and was able to help me out big time. Platform is amazing. I have over 30k affiliates for one of my businesses and this is going to be a gamechanger instead of manual work.