Affilitrak Affiliate Marketing
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Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with a clean, intuitive interface that runs fully inside Shopify. They value the flat-rate, pay-per-sale pricing and strong features like a professional affiliate portal, multiple programs, MLM options, PayPal payouts, and payout scheduling. Many report smoother performance than alternatives and highlight exceptional, hands-on support that often assists beyond the app itself.
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As a founder, I lost an incredible amount of time here. The support started out friendly, but as soon as real issues came up, I was completely ignored.
Specifically regarding DNS settings (Hetzner): The technical instructions provided were simply wrong. I eventually had to work out the solution myself – explicitly going against the developer's recommendation – to finally make it work.
I cannot afford this kind of unreliability as an entrepreneur. Great UI doesn't help if the support fails when it matters. I am switching to a competitor now (BixGrow Affiliate Marketing)
This is Beckett, founder of Affilitrak. I'm truly sorry for the negative experience you had. The DNS features were quite new when you set them up so we didn't have instructions for your specific domain provider and it turned out they required special instructions. I've built out the DNS features to be much more robust since then.
I also apologize for not responding to your messages right away, our responses were slower because the app suddenly started rapidly growing and I needed time to add more people to the team. We are much better equipped now and offer rapid 24/7 support.
