Affilitrak Affiliate Marketing
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Reviews (81)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for efficiently managing affiliate programs, highlighting its ease of setup and operation. It offers a user-friendly dashboard for tracking sales and commissions, affordability, and robust features. The support team is noted for their quick and effective assistance. Merchants appreciate the continuous improvements based on feedback and the straightforward onboarding of new affiliates.
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As a founder, I lost an incredible amount of time here. The support started out friendly, but as soon as real issues came up, I was completely ignored.
Specifically regarding DNS settings (Hetzner): The technical instructions provided were simply wrong. I eventually had to work out the solution myself – explicitly going against the developer's recommendation – to finally make it work.
I cannot afford this kind of unreliability as an entrepreneur. Great UI doesn't help if the support fails when it matters. I am switching to a competitor now (BixGrow Affiliate Marketing)
This is Beckett, founder of Affilitrak. I'm truly sorry for the negative experience you had. It was my fault for giving you incorrect instructions and missing your follow-up.
I've since made changes based on your feedback to make the DNS setup easier and to ensure support messages are never missed. I wish you the best with your affiliate program.