Rezensionen (17)
Anpassen
-
Nach Bewertung
I wish there was an option to give it 0 zero stars, since it doesn't work. I installed it as instructed, step by step (I'm an engineer) and it doesn't work. Now we have no Affirm functionality on the Shopify site. Great job with the software validation, obviously still in DEV!
We’re very sorry for the impact these issues may have had on your Shopify store and we appreciate you taking the time to share your experience. In some cases the authentication needed a few more steps and we should've taken better care to provide those sooner. Those steps were emailed out last Friday to the affected Shopify stores for your reference.
We checked out your store and it appears that the new payment app is working correctly.
If you’re still facing issues, please reach out to merchanthelp@affirm.com with your store name in the subject line and a screenshot of the behavior you’re seeing within your Shopify admin. We’ll be able to work with you to ensure the app is working properly moving forward.
I got the email to update the app, followed the instructions and I can no longer log into the app or reactivate it.... wonderful
Update:
The Affirm login issue is now resolved. Thank you for your patience as we worked through this matter. We’re sorry for the way this impacted your Shopify site. You can now move forward with activating the new Affirm payment app on Shopify.
——
Thanks for notifying us of this. We can confirm that there is currently a login issue affecting the Affirm dashboard and payment app authentication. Our engineers are working to fix this right away. We're sorry for the trouble this is causing on your Shopify site.
You can track the resolution of this issue via: status.affirm.com
You can also email our support team at merchanthelp@affirm.com if you need further assistance.