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11. mai 2022

I just followed Affirm's instructions to update my account and I can no longer login to our account. Makes me think it was a scam. Hoping it's not.

The Music Emporium
USA
Over 1 år bruker appen
Affirm svarte 11. mai 2022

Update:
The Affirm login issue is now resolved. Thank you for bearing with us as we worked through this matter. We’re very sorry for any inconvenience this may have caused. You can now move forward with activating the new Affirm payment app on Shopify.
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Hello and thanks for reaching out. We can confirm that the email to update your payments app is from the Affirm support team and is legitimate!

We can also confirm that there is currently a login issue affecting the Affirm dashboard and payment app authentication. We're sorry for the trouble this is causing on your Shopify site.

Our engineering team is actively working on a fix. You can track the resolution of this issue via: status.affirm.com

You can also email our support team at merchanthelp@affirm.com if you need further assistance.