Avis (40)

Note globale
1,3
Nombre d’avis par note
  • 23 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 65 % des avis sont des avis à 1 étoiles
23 décembre 2023

Will not let me create an account, even tried it months later, still nothing. Trash

Atlas Essentials
États-Unis
12 mois d’utilisation de l’application
25 mars 2021

I am giving this app a 1 star since it is currently not working. I am unable to login via google with an error stating connection refused and when I log in using username and password the app states that it needs to be reinstalled.

SHEEX Dev
États-Unis
Environ un an d’utilisation de l’application
Modifié le 8 septembre 2023

Probably the worst customer support in the business for this type of app. No one is helping me and when they do reply all they say is uninstall the app and reinstall it. For such a major company, their customer service is subpar at best. Come on! I've had this app and it worked great. Now I have a new theme and it's not working and no one from Affirm is helping. How do you expect to keep your customers if you're not helping them? I need help ASAP with this app. UPDATE: Still no help from support. I would think if you want me to add your app on my store you would provide help besides directing me to a document.

The Nichole Collection
États-Unis
Environ un an d’utilisation de l’application
18 octobre 2023

They only have email support for merchants and they don't respond

Selacy Furniture
Canada
10 mois d’utilisation de l’application
31 mai 2022

I'm only giving this 1 star because it requires coding and I know how to code. BUT Affirm's directions on integrating the app/service are vague and aren't helpful at all. there only email you back the same lame instruction. no phone support at all.

Molaix
États-Unis
10 mois d’utilisation de l’application
11 octobre 2023

I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!!

Buyer be ware! I would give zero stars if I could :(

EOL Skin Shop
Canada
6 mois d’utilisation de l’application
17 juillet 2021

Quit working. I have done everything imaginable and can't get support on either side. When you install it, it says cannot connect, delete and reinstall app.

Tank Life Plus
États-Unis
6 mois d’utilisation de l’application
24 octobre 2022

if there's any merchant that's planning to deal with this company, please DONT do it , they don't have merchant support so is you have any question about something they will never help you and the phone number that shows as customer support doesn't work, I have an issue about getting paid over 2 months you can email as much as you want but they will never answer and do anything if you call them their answer will alway be " THIS IS NOT MECHARNT SUPPORT WE DONT KNOW ENYTHING " and they will advise you to email them but you You'll never get a response at all

EXPRESS TIRES SOLUTIONS
États-Unis
3 mois d’utilisation de l’application
7 janvier 2021

Truly awful. Affirm itself is a great service, but their customer service is practically nonexistent and the app is about as cumbersome as it gets.

Brookasa
États-Unis
2 mois d’utilisation de l’application
22 septembre 2023

The experience was bad. The app was installed, enabled, and active. But, it just never came up as a payment option. I uninstalled app still same problem. I researched and never found a resolution. I just want to offer my customers payment options.

Legendary Boss G.E.D ETC
États-Unis
Environ 2 mois d’utilisation de l’application