Basées aux États-Unis
# Plus de personnes achètent avec Affirm Affirm offre un moyen simple et transparent de payer ses achats au fil du temps. Fondée par Max Levchin, cofondateur de PayPal, notre mission est de fournir des produits financiers honnêtes qui améliorent les vies. Avec Affirm, il n'y a pas de combines telles que les intérêts différés, les intérêts composés ou les frais de retard, de sorte que ce que vos clients voient à la caisse est exactement ce qu'ils paieront, selon un calendrier adapté à leur...
They only have email support for merchants and they don't respond
I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!!
Buyer be ware! I would give zero stars if I could :(
The experience was bad. The app was installed, enabled, and active. But, it just never came up as a payment option. I uninstalled app still same problem. I researched and never found a resolution. I just want to offer my customers payment options.
Same Experience As All Other Users - Doesn't work
Probably the worst customer support in the business for this type of app. No one is helping me and when they do reply all they say is uninstall the app and reinstall it. For such a major company, their customer service is subpar at best. Come on! I've had this app and it worked great. Now I have a new theme and it's not working and no one from Affirm is helping. How do you expect to keep your customers if you're not helping them? I need help ASAP with this app. UPDATE: Still no help from support. I would think if you want me to add your app on my store you would provide help besides directing me to a document.