UpPromote Affiliate Marketing
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I'm writing this review just of my experience with my niche store. The only good thing was the live support. U can do pretty much nothing without paying 30$ a month for the basic plan. After paying I used all their reccomended apps and setup my affiliate program, but had no affiliates for a week. It's really not a good app for niche stores, or if you're a beginner. After buying the subscription a lot more apps pop up to 'increase affiliates' that are 89$ a month. So personally they just want to make as much money from you and there is no guarantee to find affiliates. I added 1 star because of the live support, wich is actually on every app but okay.
I am giving this 2 stars because of the very low quality of affiliates they allow to sign up on the platform. Mostly foreign coupon sites inquired. Further, I do not believe they have remotely the number they claim. I sell a fairly common mens fashion product. Yet when I search for affiliates there was only ONE affiliate that turned up. An amatuer with no audience. The tools might work fine, I don't know. But if you are signing up because there is a great base of quality affilaites to contact, don't bother.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We built UpPromote as a tool for users to build and manage the affiliate. Although the app does have some features to support users get more affiliates, providing affiliates has never been a main point of the app. However, we do have ambition of making our own network. Therefore, improving the Marketplace will be our focus in 2024. We hope that in 2024, we can show you what we can do with it.
For now, I hope you can keep enjoying the app. In case you need assistance with finding affiliates, feel free to reach us via the in-app chat.
Cheers!
Seems like it should work well but the yellow check doesn't go away after creating a text checkout?
Hi there. This is Stark from UpPromote support. Following our recent communication, you confirmed that the issue was not originating from UpPromote. We really hope that you share your experience specifically regarding UpPromote and refrain from referencing any other applications. Your feedback is highly valued as it helps us continuously enhance our services. Thank you for using UpPromote.
Regards,
Pretty expensive for only 50 referrals a month. Absolutely not worth the price as there are others that have unlimited for half the monthly price
Thanks for your feedback.
We set our pricing rules based on general market pricing as well as the value that we can bring to all merchants.
Our team always care and listen to customers in order to optimize user experience, we also do regular research to update new features to meet users' requirement and make sure the system would run seamlessly with high accuracy. And i believe it's the reason why you're still using our Growth plan so if you think of any suggestion to our team about pricing plans, just feel free to send us an email to support@secomapp.com
*Update: We have just increased referrals a month for our plans:
Free version : from 30 to 200 referrals / month
Growth version: from 50 to 300 referrals / month
Pro version : from 300 to 600 referrals / month
The price doesn't change.
Be aware of that sometimes google ad orders appear on affiliate orders too. Also a couple of my very old b2b orders appeared like an affiliate order. Which I made the agreement via phone than the customer visited the website organically and made the purchase. I have sent many screenshots and emailed them about these issues and the reply was "These referral orders are tracked probably because the customer clicked on the affiliate link before" Well, I have tracked them, and both Shopify analytics and google analytics disagree with you. 3 stars because I used it for free and I still have little doubts about if they were right or not. I removed the app. Wish you luck.
Hi, I have running my Shopify shop for more than one year. I do Dropshipping, recently Shopify needed me to provide BRC or tax document. I was retired and a sole propriator, no above document, so I cannot use the Shopify payment in my shop.
Now I want to change the mode to do Affiliate marketing, so I have no experience on UpPromote, but I believe I can learn it fast. If it can help me gain profit, sure I will rate it good.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
I set up my account with them I just want to test it before I leave a review I will write another review once I see results.
The recent changes made to this App are not great. Affiliates struggle to see their networks. The App does not open directly anymore.
Hi there! I'm Stark from UpPromote Support. Thank you for the insights. The recent change is just the beginning of our huge plan for UpPromote in the near future. We're aiming for a much greater user experience by developing a whole new app interface embedded in Shopify. With that, you can easily navigate UpPromote functions and Shopify admin sections all in one page/browser tab. We hope to get your empathy on this temporary change as we believe the next changes will definitely be worth your patience. Thank you very much <3
I feel like this is too hard to set up and should be much easier. I can't figure out easy things like telling people the important details about the program before they sign up.
I have not receive any sales through it yet
Hi there. This is Stark from UpPromote Support. I do understand the frustration of waiting for affiliates to start bringing sales. We're here to help starters like you. I've just sent you an email with some recommendations. Please take a look at it and we can discuss further.
Cheers!