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I am loving the support that UpPromote has! Only had this app for a few days and already have two affiliates.. I do wish the chat with affiliates was in the free plan though. there is no way to contact affiliates in the app if your are on the free plan, gotta do it through their emails.
I appreciate this app and customer service because several days ago I had a problem with my paid subscription, I forgot to downgrade my subscription and Shopify charged payment which was in the pro version. After talking with customer service about my problem. They refunded my bills for my unused period. I am very happy because it is a huge amount of money for business beginners. I wish them good luck and endless customers in the future
Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.
UpPromote is a fast, clean, and professional app for affiliate marketing. The UI is easy to navigate and setting up programs and affiliates is a breeze. But probably the best part is the chat support, they have been absolute lifesavers for me. I've thrown so many random questions at them, and they always have either an answer, or they are not afraid to admit that they don't have it. I appreciate that transparency. You won't go wrong with UpPromote!
Gwen was extremely helpful and provided a lot of supporting materials I was looking for. She was quick to answer my questions and very thorough with her responses. Thank you, Gwen!
Lovely working with Gwen, Nick and the UpPromote team. They're all excellent when it comes to explaining the ins and outs of this great app.
I hope it will be helpful to increase my sale. I will write more reviews after I use some days. Just moment,it is my first time. but their customer service is good and effective. Good.
I would recommend this app. I was having issues understanding the process, and the assistance I received was awesome! Keep up the good work.
Great so far and great help from support!
The support team was super responsive and even helped us add additional customizations to sections of the app which was great! So far, this app has been easy to setup and customize to match our branding as we work towards launching our small business.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.