Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de marzo de 2024

I contacted upPromote and connected with Gwen. She was very fast and effective. I was happy with the customer service.

Sparkle N Twist
Canadá
Casi 2 años usando la aplicación
Secomapp respondió 17 de marzo de 2024

We are glad that you have had a great experience with our support team. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

19 de abril de 2024

It has made starting our Affiliate marketing program insanely easy and simple!
Support team is easy to connect with via chat and they have videos on just about every feature available. I would recommend this app!

Titan
Estados Unidos
29 días usando la aplicación
3 de marzo de 2024

They are all good to use so far, and there are also a few orders.
It would be better if more affiliates could join.

Micropack
RAE de Hong Kong (China)
9 meses usando la aplicación
Secomapp respondió 17 de marzo de 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

25 de marzo de 2024

Worked with Evans on fixing a few problems on our UpPromote platform, he was super responsive and efficient!

Énergie PLP - Suppléments et Produits Naturels
Canadá
Alrededor de 1 año usando la aplicación
22 de febrero de 2024

When I sought help with the site, it was very prompt in responding to messages and efficient in assisting with issues, especially Gwen, the staff member, was quite efficient in assisting with issues! Support this app as always!

MOOSLOVER
RAE de Hong Kong (China)
Alrededor de 2 años usando la aplicación
Secomapp respondió 17 de marzo de 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

18 de febrero de 2024

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Lash Boom
Canadá
6 días usando la aplicación
Secomapp respondió 17 de marzo de 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

19 de enero de 2024

I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond

Spike Protein Detox
Canadá
3 meses usando la aplicación
Secomapp respondió 4 de abril de 2024

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

18 de enero de 2024

Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!

marielove für neuen schwung.
Alemania
Más de 2 años usando la aplicación
Secomapp respondió 4 de abril de 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

19 de marzo de 2024

Great app and support! I am currently on the free plan and still learning the tricks.

Upgraders
Reino Unido
Alrededor de 1 año usando la aplicación
18 de febrero de 2024

This app has done nothing for us. In the first few months something was missing. We were charged without getting notified that there was an issue. This was fixed. In the subsequent months still nothing was happening; we weren't getting any referrals or sales from this app. For us this app was waste of money. Maybe for other stores it works; looks like this app is getting high ratings. I don't know how. We didn't get much support to replicate other stores' success, if indeed this app boosted their sales.

Plantraw.com
Estados Unidos
12 meses usando la aplicación
Secomapp respondió 25 de febrero de 2024

Hi there. This is Stark from UpPromote support. It's sad that the app didn't work out well for you. Active engagement and motivation of affiliates are crucial for your business' success. UpPromote is a tool that you should utilize with proactive effort on your part as well. We do hope to get another chance to assist and help you with your affiliate marketing campaign.
Cheers!