UpPromote Affiliate Marketing
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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It has been mostly spam and coupon sites that signed up to be affiliates, not actual influencers or referrals. There is also not a way to see who we have and havent messaged to become an affiliate through the platform, which seems like it should be an easy fix.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We've just message you via the in-app chat channel. Please check that out. We hope to work with you to resolve the issue. Cheers!
This app is decent but has alot of typos and some small bugs. You can get around them all to make things work, but things could be streamlined to make it easier for the affiliate manager.
Update:
It takes about 2 minutes to add each affiliate due to alot of repetitive tasks that can be easily coded away. I don't like spending 1 hour to onboard 30 new affiliates.
1) You cannot set a default payment method. I need to login as each affiliate and change that option every time.
2) When adding a redirect URL, it always asks "Did you create URL redirect for this custom link?" every single time. There should be a check option to "never show this again"
3) Making custom discount codes is tedious because you need to manually go to each one again after adding the affiliate add each one and then re-type (or paste) a description of each coupon code, even though each affiliate basically gets the same type of coupon. There has to be a way to streamline this. Why isn't on the same page as their profile info?
We appreciate your feedback, we are sorry that the language barrier has caused your unhappy experience when using the app. We've reached out to a native speaker to review all over the app to make sure the language issue will no longer negatively affect your experience within our system. If you have any support request, feel free to contact us at support@secomapp.com
I'm leaning the app now so I will get back with you to tell you how it becomes better so I really cant tell you yet how it will work out yet sorry
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
I used the app for our shop affiliate program, very simple app easy to use. however, there maybe a clash on our website with one of the accounts. We doing our research on the issue. The app is working fine.
I use it for affiliate program don’t have to day say still busy setting up.still trying to understand how it works but so far so good
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Nothing yet, I have been using your app for over a week. I have 2 affiliates I have raised my commission prices and well it doesnt matter
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We know how difficult it is for starters to get a lot of affiliates at first. It usually takes some time until merchants get the first affiliates. In this case, we'd love to give you a hand. We've sent you an email with some solutions. Please check that out and feel free to reach us at support@secomapp.com anytime.
Hope to get your response soon!
good
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!
The App is awesomely easy to install. Price is not affordable if you do not know if the campaign ll have success.
It's not very clear how it works
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We're so sorry that you didn't get proper support from Secomapp team. Please tell us your issue by sending an email to support@secomapp.com and we'll try our best to help. Besides, I recommend you read app documents to know more about the app: https://affiliateapp-docs.secomapp.com/
So far so good. Just testing for the moment, but looks great. Lifetime Commission option is something we've been looking for to help with a nagging free trial issue for affiliates. Carina on the Support Team helped us get our test off to a solid start and we're impressed with what we've seen. Will report back after deployment.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!