UpPromote Affiliate & Referral , 2.507 reseñas
VERRY STUPID APP AND SCAMMERS OF ADVISORS . TAKE CARE IT WILL STOLE YOUR MONEY . my money was stole with theyr APP
This is Stark from UpPromote support. I think there's some misunderstanding here. Upon checking, we can see that you installed UpPromote only few minutes ago. You're currently on our Free plan and you never upgraded or get charged for anything. We hope to hear more from you and clarify everything in this case. We will try to reach you via both the in-app channel and email. Talk to you soon :)
Cannot open app and support hasn't gotten back to me. Being charged $139USD per month for nothing.
Hello there. This is Stark from UpPromote support. We're sorry that you couldn't reach us earlier. We've sent you an email with the solutions for the issue you got there. We hope you can take a look at it soon. Cheers!
I don't recommend this app
They don't have phone support you can only chat with them the person chatting is dealing with multiple people at the same time so you will grow old before you can get an answer, extremely disappointing!!
Hi there. This is Stark from the UpPromote support team. Thank you for the feedback. Other than the 24/7 in-app chat support, we do provide phone support for urgent cases or users who need help setting up. We will now try to reach you to give you a hand :) Cheers!
App makes my whole Shop freeze. It required a external Login and redirect to a Site with endless Pop Ups.
I'm Stark - UpPromote's CS Manager. I hope you're doing well. Thank you for the feedback. We'd love to hear more from you in order to investigate the issue you got there. We've sent you an email with more details. We hope that you can check that out so we could make things right for you as well as other users.
Have a great day and stay safe <3
This is a difficult program to set up! And you also have to pay to experience its capabilities! Not worth it! Look for analogues!
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We will try our best to help you with setting up the app. We would love to hear you out and have a chance working with you to resolve any issue. Please check the in-app chat for our messages <3
Cheers!
The worst app ever! If you care about your SEO, do not install it. The app populates pages in a foreign language that are getting indexed. You can check it on your google search console. As soon as I removed the app the problem disappeared
Hi there. Thank you for sharing your feedback. The generated pages you mentioned are meant to support our 4 specific functions: Embedded form, Embedded login, Customer Referral and Third-party tracking. However, we've never received any report about those pages affecting the store's SEO of users. We suspect that there might be some misunderstanding here. We do hope to get a chance working with you to investigate further. Those 4 pages totally can be removed and handled anyway. We have already sent you more details via this email address in**@bea********tie.com . We hope you can check your mailbox as well as give us another chance to help growing your business.
Cheers <3
This app shuts down and prevents you from accessing your data-luckily we had used IG names for the discount so we were able to go back and message each one of our ambassadors. Also, customer service was completely lacking-sent numerous emails and support tickets and never got responses to help us fix the problems. Ultimately we notified our ambassadors and moved platforms.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. And we're really sorry for the experience. Upon checking, the system has been working normally without any unexpected shut-down. Therefore, we'd love to work with you to investigate further on the issue. I've already sent you an email. Please check that out. We would appreciate a second chance from you very much <3
I cnt really work with the popup message for feedback. so basically you are forcing me to fill it. And I cnt even cancel the message as its disabled.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We're sorry to hear about the pop-up issue. We would love to make things right for you by resolving it. We've sent you an email as well as a message via the in-app chat channel. Looking forward to hearing back from you.
Cheers!
My suggestion is that do not waste your time here. I don't know how they get these reviews. But the settings are so confusing and time-consuming.
Hi,
This is Michelle from UpPromote team, we are sincerely sorry for the unhappy experiences you have been through. My team has reached you in person to hear which part confused you the most, please let us know so we will try our best to improve the app.
Hope you will give our team another chance.
I believe this company is a scam. I have an affiliate by the name "Puja Regmi" who somehow is getting orders, sometimes multiple, per day. This person has never ordered from me. I also searched this persons code and it has never been used. How can you generate multiple orders every single day, without your code ever being used? SCAM. Do not pay if something seems fishy!
Hi there. This is Stark from UpPromote team. I believe that there's some misunderstanding here. Upon checking, we could see that the affiliate promoted your shop and brought referrals using the affiliate link instead of the coupon code. Also, if you suspect any referral, you can go to the Referrals tab and deny it. I hope that has cleared things out for you.
Please feel free to reach us at support@secomapp.com or the in-app chat channel if you need our assistance. Cheers!