UpPromote Affiliate & Referral , 2 513 avis
Just started using and so far has been pretty easy withe set-up. Now just ready for the building process to promote promote. I enjoyed the simple step by step they give you to set-up. fairly simple to use, worked great.
Hello there. This is Stark from the UpPromote support team. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Customer support can be really slow but once they change the representative to someone who understands what they are doing they will solve anything you need
Hello there. This is Stark from UpPromote support. Thank you for the feedback. I'm sorry for the confusion via the in-app chat support. Please understand that it was unexpected since we never want to upset our valued customers. We would like to know if there's anything we could do to make things right for you. Feel free to let us know via the in-app chat.
All the best.
Einfache Handhabung bzw Einführung und Ersteinstellung. Ich habe noch keine Erfahrung vom Operativen Ablauf. Viele Interessante Features sind leider nur im Premium Paket ( Zahlungspflichtig) enthalten. Sollte das Affiliate Programm erfolgreich sein werde ich das mit Sicherheit buchen.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please check your mailbox for the email from us :) Cheers!
i DIDN'T NOW HOW IT WORK WELL, i JUST USE IT NOW, i WILL UPDATE WILL REVIEW ONCE I USED IT FOR A LONG TIME
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
I used this app to boost awareness and sales for my business. I haven't used the app to its fullest potential to give a rating. I suggest an easier process or additional videos to walk through the setup process.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We actually have a lot of walkthrough videos, which are placed on the top of each function tab. I'd recommend you to check them out. Please feel free to reach us via the in-app chat (by clicking the chat button at the bottom right corner in the app) if you have any concerns or issues setting up. We're always there to help :)
Cheers!
The app works really well. It is obvious that they've been around for a while and the app is very polished. However, one of the main reasons I picked this app was the availability of a decent free plan and an affordable first-tier. However, this was deceiving. I was immediately forced to go to "Growth" because the free plan doesn't support paying with store coupons, which is the only way I want to pay. And I will quickly be forced to go to Professional because the Growth plan doesn't support Klaviyo. This was not obvious from the App Store page, so a little sneaky. And now I'm kind of committed, which I guess was the idea from the start.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. We believe that our advance features could bring much more value to merchants as their businesses expand. We have just tried to contact you via the in-app chat to discuss further. Please check that out :D
Cheers!
Für mich als Onlineshop Betreiber ist das Thema komplettes Neuland und die Navigation wirkt im ersten Moment sehr überladen. Man muss sich die Zeit nehmen und alles Steps, die zum Glück vorgegeben werden, gründlich durchlesen. Man wird quasi an die Hand genommen und durch das Programm geführt. Ich stecke zwar immer noch im Lernprozess, freue mich aber jetzt schon es ausgiebig nutzen zu dürfen.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
Easy, quick to set up, got it setup and working within an hour.
Very good integration with Shopify, including Product Highlighting in the affiliate marketplace.
Localisation Support was OK, seemed a bit clunky in use but was complete in quality.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
App not yet used, but the setup is fairly intuitive, and when I was stuck, in retrospect, I realise I was distracted. However, the support is prompt, spot-on, and very knowledgeable. The only drawback is they keep asking for reviews, even prior to use.
Thanks for giving us your feedback. It's totally normal for starters to get distracted at first. That's why we're here to help you. My team is always available at support@secomapp.com and give you a hand while needed. Cheers!
UPPROMOTE APP IS VERY FRIENDLY TO USE .AND CUSTOMER CARE SERVIE IS FANTASTIC. LOOKING FORWARD FOR MORE SUPPORT AND INCREASE IN MY SALES .
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!