UpPromote Affiliate Marketing

Barney @ Customer Service-5 Stars

The online onboarding representative, Gwen, was very helpful and made the difference. The number of options is overwhelming, and the app seems to be very limited unless you do upgrades, but honestly, for a starter like me, the single affiliate "test" option was everything I need to start. If I were to suggest anything, I would say to the developers to calm down on the locked out upgrade option visibility, it is very intimidating - with paid levels of up to $800 a year, it leads you to think that the app is not useful until you hit a pro level. The developers should allow you to "warm up" to the app and not scare people off. I almost went shopping for a different app.

Selina was very helpful and prompt with assisting me and provided info on where to find out more on my Shopify store.

I love this app, it's so easy to use

Just getting started setting up the app, and we are super impressed with the customer service so far! Barney has been very helpful. It’s so refreshing to have great customer service at your fingertips! Very quick to respond. Once the app is up and running for a few months we’ll update the review (or post another one) regarding ease of setup, functionality, etc., as this app has so many wonderful and useful features! But for now, customer service gets an A+++, which was one of the main reasons we chose this app. Prior to purchasing, Tommy with customer service was also very helpful in providing answers to our pre-purchase questions, and this tipped the hat for us!
We are adding to this post after a couple weeks of using the program. We can’t say enough about their customer support, especially Nick! Wow! He certainly knows the ins-and-outs of this program. When we had a somewhat complicated question, he clearly understood it and provided a great resolution, where others (although helpful) missed the mark on the final detail for resolution. My guess is, with such great support this unique situation and resolution will be made known to all team members for future use. That being said, all chat support members really have been extremely helpful. We would recommend UpPromote to anyone and everyone! The features are remarkable!

Selina was very patient to help me out

good affiliate app. about to use it

We are new to using UpPromote and the customer service has been outstanding. Evans was able to get our issue resolved quickly and provide additional help with getting our affiliate program up and running. We are looking forward to growing our brand and our business with UpPromote! Thank you for your help.

simple to use and best interface

Amazing and quick customer service would especially like to thank Tommy for his help