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Simple to set up! I am really so Excited to get affiliates now :-D! I can’t wait to see the results of having affiliates will bring!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
Its seems like a good idea well put together app, until you get surprised with the constant limitations, even on their basic paid plane (which is pretty much useless) it shows that it allows to have a popup after checkout so customers can become affiliates, great right? Lol but that when the customer actually signs up, in their dashboard you can’t even sync it with your shopify system with the same customer!! Oh unless you pay up for another higher paid plan. I don’t like this style of hidden shady pay more approach at all when apps do it, it shows just how much less value the service is and how you will constantly run into surprises. No thanks uninstall
I'm Michelle from Secomapp support. I'm sorry that you are confused with our pricing plans. In the Growth plan, we enable the features that can help you approach potential affiliates, while in the Professional plan, we unlock all advanced features for those that grow their affiliate management team to a certain level that needs more professional tools.
I think there was a misunderstanding about the Convert customer feature and Shopify sync account feature. We've reached you via email to provide more clarification on these features. Please reach us at support@secomapp.com for more assistance.
Super easy setup! Very excited to see the impact it will make on our shop at Eleven Elfs! Looking forward to adding affiliates
Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Customer satisfaction is our number one priority and we are trying our best to bring values.
Please feel free to reach us at support@secomapp in case you need a hand.
We've just started using this app but the support received from Barney has been great with a really fast response!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
this is my first time using this app. I am completely new to affiliate and I just wanna free plan for the beginning. This app is not so complicated and has no latent charge. with the free plan, I can use the basic features which is enough for me at the observing step. I can very easily find customer service which is very important for whom may not easy to trust an app. Customer service is very helpful and professional. Hopefully, this app will be keep on meat my need.
seems easy enough to set up! they pretty much walk you through all steps and procedures which is very well done.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
Very thourough guide steps, walk you through the unknown path. I remember I have tried someone else, totally different, complicated and without proper guide, long hours to wait for response.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
The onboarding process is really good!! Very easy to do. The checklist really surpise me. And the account you can activate to make test is an important thing to do.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com if you need our assistance. We're right here to help!
Low customer service quality. They Don't help too much... the app is ok but need some points to be improves, special the customer service...
We are so sorry if you are disappointed at some point.
We only received a ticket asking for instruction to remove the app on Jan 24 08:43 and we walked you through all the steps, then we got no reply from you, we hope you could share more about your unhappy experience with our support service so we can improve better in the future.
Great Site! Very useful, and easy to set up! 5 out 5 stars! recommend if starting out any influencer program.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!