UpPromote Affiliate Marketing

Customer service rep Mina did a great job helping me navigate the store credit process in the customer referral program that we just started using recently. Thank you!

UpPromote is an excellent affiliate marketing app! It’s very easy to use, well-structured, and integrates perfectly with Shopify. Managing affiliates, tracking commissions, and assigning coupon codes works smoothly.

What I especially appreciate is the fast and friendly support team — they are always helpful and respond quickly with clear solutions.

Highly recommended for anyone looking to grow their business with affiliate marketing!

Customer service is great! Barney solved my issue immediately and professionally.

Lina was absolutely amazing, she quickly fixed my issue and got me on my way!

Thanks for the excellent customer support from Lina. It was quick and stress free.

Tanie was very helpful and answered all of my questions!

I cannot say enough wonderful things about Tanie from UpPromote Support. She delivered one of the best customer service experiences I’ve ever had. From the moment I reached out, Tanie was incredibly responsive, patient, and genuinely committed to helping me solve my issue.

She didn’t just send generic replies — she took the time to understand my specific setup, walked me through each step, and made sure I fully understood the solution before moving on. Her attention to detail, professionalism, and friendly communication made the entire process smooth and stress-free.

What truly impressed me was her willingness to go above and beyond. She tested configurations on her end, offered alternative solutions, and helped optimize parts of my affiliate setup I hadn’t even considered. Because of her support, my UpPromote experience has been seamless and my program is running better than ever.

Tanie is an absolute gem and a huge asset to the UpPromote team. If every support experience was like this, running an online business would be a whole lot easier. Thank you, Tanie — you made my day and earned a lifelong UpPromote fan!

While on the trial, we had an issue with our affiliate links. The store had generated links to our old domain instead of the new one. I reached out via email for support (probably after hours, on a weekend). Tho it was at an unusual time, I received an email back regarding the issue, along with chat support around the same time.
For not having a support number to call, I do feel like this was the highest level of support possible, if not above and beyond. The issue was resolved and we're moving forward with this platform. For the most part, it's easy to use and pretty user-friendly.

Wonderful app with outstanding service. May I also say they have a really good newsletter with excellent tips on how to activate your affiliates. Recommend!

UpPromote's support has been quick and efficient. It's honestly very refreshing to have guidance when needed. We often get connected to Tanie, who is always very helpful with any questions I have; even if I have a lot of questions. I never feel like I'm a bother and she handles everything with an upbeat attitude!