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Fantastic app at a great price. The software itself is pretty intuitive and the help docs (of which there are plenty) is very good, so getting it set up has been pretty straight forward once you understand their nomenclature. When I've reached out to support, the response (via chat) has been very quick and they've been very knowledgeable (thanks Gwen). One nice feature of this software is that you can automatically move an Affiliate from one tier (they call them programs) to another based on their referrals' sales (and other options too). It would be really great if I could auto-generate a new, unique discount code for them with upgraded benefits associated with that new higher tier as well. If not that, at least give me the ability to run a report (each week, month, quarter, whenever) that showed me which Affiliates had moved up a Tier so I could manually adjust their discount code. Bottom line - GREAT app! Just needs a small tweak to be PHENOMENAL!
Hello there. This is Stark from UpPromote support. Thank you for the suggestion. We totally understand your need of seeing the tier-progress of affiliates. We would love to hear you out and have a chance working with you to improve the experience. We've sent you an email with more discussion.
Cheers!
Acabo de instalar la aplicación y me ha resultado muy fácil e intuitiva.
Espero que se pongan pronto en contacto conmigo para poder valorar su funcionamiento.
Thanks for your feedback, it means a lot to us. My team has contacted you back via email to help you with the app. In case you want to reach us directly, feel free to send an email to support@secomapp.com.
Easy to set up and very clear instructions. Very good job! Keep moving and bring more features like listing the specific product on the marketplace. That will be more helpful.
Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
Your suggestion is what we're going to do in next month :)
Please feel free to reach us at support@secomapp in case you need a hand.
I just started using this app, hoping that our brand ambassadors do a great job attracting clients to our store, I will keep you updated on the benefits of this app!
SEEMS SUPER EASY! Excited to get things going!! Already have 2 sign ups!! :)
I had no issues navigating and getting things up and running!!
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
no videos to help or explain how we install or use the app and when i was tray ti contact the support they sent a videos sines 2017
Hi, We sent you this video on our support ticket: https://www.youtube.com/watch?v=lQd1w3iv_iE&t, this is a quick guide for beginners we've just launched this March to explain briefly about affiliate marketing and how our system works. Besides, there are five basic settings on our Quickstart and each of them has an illustration video to make sure you know where to get.
We also sent you an email to make sure there would be no confusion between us, if you still need other assist, please send us an email at support@secomapp.com
I used this app to create an affiliate program. I like how easy it was to keep my brand and logo intact.
Thanks for your review, I recommend you click on Check your setup button to see if you are done with important settings. Plus, my support is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.
I used this app for affiliate marketing. Would recommend! It just overall is a good app for beginners.
I believe that this is a great program and does help beginners like us grow and establish our brands in the market.. That said it is a great to try
Really efficient. They have solved our problems in 5 minutes through live chat. The platform is very complete.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!