UpPromote Affiliate Marketing

Support has been very responsive and helpful.

great and super fast customer service, good job tommy.

Really useful app. Makes the whole affiliate process super simple and hands-off! Evans was a great help with a super quick response time to all of my questions.

When I sought help with the site, it was very prompt in responding to messages and efficient in assisting with issues, especially Gwen, the staff member, was quite efficient in assisting with issues! Support this app as always!

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

I recently had the pleasure of working with Tommy from UpPromote's customer service team, and I cannot express enough how impressed I am with his exceptional service. I encountered a payment issue with UpPromote, and Tommy went above and beyond to help me resolve it promptly and efficiently.

Tommy's knowledge of the UpPromote platform was outstanding, and he patiently walked me through the steps to identify and rectify the payment issue. What truly stood out was his dedication to ensuring that I not only understood the solution but also felt confident in navigating any similar challenges in the future.

His professionalism, courtesy, and positive attitude made the entire support experience seamless and enjoyable. Tommy's commitment to customer satisfaction is truly commendable, and UpPromote is fortunate to have such a valuable asset on their customer service team.

In an age where exemplary customer service is often hard to come by, Tommy's commitment to going the extra mile is truly refreshing. I feel compelled to express my gratitude and acknowledge his outstanding efforts in resolving my issue. UpPromote has certainly earned a loyal customer due to the excellent service provided by Tommy.

Thank you, Tommy, for making a potentially stressful situation so much more manageable. Your dedication to customer satisfaction has not gone unnoticed, and I will not hesitate to recommend UpPromote to others based on the positive experience I had with your assistance.

Barney was super helpful! As this is my first time trying an affiliate program platform I had many questions to ask and he solved it all.
Super happy about customer service and the app itself so far, hopefully, our affiliate marketing program is going well and look forward to upgrading to the enterprise plan. Highly recommend!

I have had really great experiences with their support team. This is one of the most important part for our business aside from the functionality the app has to offer.

I started off with Barney and was so impressed. Selina went above and beyond to help move things along today for us. We literally just launched our program.

Thank you for all your amazing and thorough help. You guys are so savvy with your app and did not waste time. Pro and efficient.

Had a quick question and required support chat. Selina was very responsive and help me quickly. Great experience with support!

Tommy is the best customer services rep I have meet he work on getting me set up on my Affiliate account. he's patient and understanding and he will answer all your questions if you have any. I don't know who his boss is but he deserve a raise for his work. You guys have a good employee on your hands. he's great!! Thank you Tommy for your help. He gets 5 stars!