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Fairly simple set up process so far. All links seem to be working. No issues. Minimum of 100 characters to submit this review so the rest of this is just waffle.
This is Emma from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com
I really like how they eased the set up process. Hopefully this app will help boost our sales... lets go!
Thank you so much for spending your time sharing the feedback. We are happy to hear that you find the app easy to use, and my team is always ready to help if you need any assistance while building your affiliate campaign. Just reach us at support@secomapp.com if you need our hands.
Only just getting started with the app but so far its been simple to install, easy to get started and onboard my first affiliate. Thanks
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
I liked the app, easy to use, easy to follow and very detailed in the set up. Would recommend for a friend.
I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.
Hi there! We do understand that you, as well as many other merchants, want to do the payments right from the app for convenience. Unfortunately, that will involve the merchants' payment security/privacy (especially with debit card payments). That's why manual processing payments has been the main method that most Shopify merchants do. We always aim for the best experience for our users, so we actually managed to develop the PayPal integration feature so that users could process payment right from the app. We have been trying to look for more integration to expand the in-app payment options list as well.
We've sent you an email with an alternative solution for this. We hope that you could give us a chance to make things right for you.
Cheers!
I have to say, Tommy provided an absolutely amazing service! I was thoroughly impressed and would highly recommend UpPromote to anyone looking for top-notch quality. Thank you for making my experience so wonderful!
Customer Service was great. Especially from Tommy, excellent communication skills, very patient, and very helpful. Couldn't have asked for better help. Give this guy a raise!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!
I have just started setting this program up, It has been quite simple and very user friendly so far!
Thanks for your review, our support team is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.
The app is really easy to use, and I set it up in 15 minutes. Tommy was really helpful, as I didn't activate the referral email, but he helped me with that.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.
It's not very clear how it works
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We're so sorry that you didn't get proper support from Secomapp team. Please tell us your issue by sending an email to support@secomapp.com and we'll try our best to help. Besides, I recommend you read app documents to know more about the app: https://affiliateapp-docs.secomapp.com/