UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

评论 (3,285)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2026年1月4日

This has to be one of the worst and most frustrating Customer Service I have ever had to deal with. After speaking with Stark and Lina, it is clear they value nothing more than money. After uninstalling the app several months ago, it has still continued to charge us. Even when speaking to them, they provided no solution as they said "I cannot provide proof of uninstalling the app"... Pathetic

SYNC Health
美国
4个月 人在使用应用
UpPromote已回复 2026年1月5日

We reviewed this case and both Shopify Billing and our app logs show no uninstall record from 4 months ago as you claimed. Shopify also confirmed that there's no uninstallation recorded during that time. Despite that, we refunded 2 months as a goodwill gesture, yet you asked for more.
For fairness and accuracy, we can only refund charges that are backed by Shopify’s billing and uninstall history.

All the best,

2026年1月28日

This app is very easy to use and integrates smoothly with Shopify. The in-person customer support is fast and extremely helpful, and the support Mina provided was knowledgeable. Overall, a great experience and a solid app that makes managing our store much easier. Highly recommend!

MMAKE
美国
28天 人在使用应用
2026年3月30日

Had a great experience with support. Tanie was very helpful, quick to respond, and clearly explained the issue with the code and how to fix it. Everything is resolved now. Highly recommend!

KIWABI GLOBAL
美国
2年多 人在使用应用
2026年2月24日

The app works very well, and the customer support is outstanding. Tanie was incredibly responsive, patient, and helpful throughout the process. She answered all my questions clearly and made sure everything was set up properly. I truly appreciate her support. Thank you, Tanie!

IWRCare
英国
9天 人在使用应用
2026年2月5日

The app is incredible. And their support service is active. Mina responds to me in 3 minutes and helped me remove the UpPromote Branding.
I highly recommend this app to you if you want to spend less on ads and gain high quality traffic to your store.

YOUSTOMIZE
美国
17天 人在使用应用
2026年3月11日

Tanie was very responsive and resolved my issue quickly

Hatching Time
美国
2年多 人在使用应用
编辑时间:2026年4月9日

I am so impressed with the flexibility of the app customization and how responsive the support team is. They are also very friendly and get things done when they say it will be done. Every one I have worked with has done a great job. Mandy was super helpful today. I spent over an hour working on how to make a few simple changes to text on our sign up page. I finally contacted support (Mandy) and she came back to me with simple instructions that made the correction quick and easy. Should have contacted her first, it would have saved me a bunch of time and frustration.

AkaroShops
美国
4个月 人在使用应用
2026年3月2日

Tanie in customer service is great and helped me fix an issue I was having. Thank you!

Refuge Medical
美国
接近3年 人在使用应用
2026年4月1日

Always quick and efficient support !

Slimbox®
德国
1年多 人在使用应用
2026年2月11日

This is by far the most professional app and very intuitive as well, so highly recommend it. Excellent support and communications on all the new features and best practices, a true business partner. Thank you!

MOLIAE Beauty
美国
接近4年 人在使用应用