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1st up, all the good ratings are from customers who installed the app 1-2 days ago. UpPromote is directly asking for you to rate them, right after installing the app. Do not fall for it and especially do not make the same mistake as we did and get a yearly plan.
I would not recommend UpPromote. We started quite good, the customer service before buying a yearly plan was very pleasing. Answered all the questions we had, promised the app could do things, it could not do. Just one example: the language setting. You can set a language for the affiliates and yourself. All the e-mails and notifications sent out are still in English. After reporting it many times the reply was:
"Account language only change the affiliate's Dashboard at the moment. It must be a miscommunication. We don't have any documents in German to make such promise, unfortunately. I'm sorry for the inconvenience."
Which is definitely what they promised via Mail and chat.
This is just one of the issues. The overview of affiliates and referrals is good. But that is just about it.
Hi there. This is Stark from UpPromote Support. Thank you for sharing your feedback. I'd like to clarify the misunderstanding here. The language settings in the app are all about the interface of either the merchant's portal or the affiliate's portal. The email notifications can freely be edited by you (via the Emails tab), and the English version is just our default template. Since you claimed to have more issues, we'd love to work with you to figure them all out. Please check your in-app chat for our messages.
Cheers!
i m trying this app out because i need my first sale so i hop it works but i think it will because its a good app
Very easy to use and intuitive. A great tool for affiliate management so far. I will continue to use it as long as it continues to offer a good value for my affiliate program.
Just started using the app. The service support is great! Really appreciated, one of the most important keys to buy an app!
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!
So far setup has been easy to follow. A lot of things to go thru but overall the experience has been great. Hoping that the results are as expected.
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!
this app is amazing. So many thoughtful designs and settings so you can make a perfect affiliate program. I really like this app.
Use this app to help influence affiliate marketing. Its Easy to set up, I'm liking it. Thanks for such nice app!
So far this app has been an amazing experience with setting up my affiliate/influencers program! I can't wait to start promoting the program but this program is making it extremely easy to setup!
Thank you for your amazing sharing. Your feedback truly means a lot to our Secomapp: Affiliate Marketing team and we have been trying our best to develop and improve the app to serve you and meet your demand.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com if you need us.
Great first impression & really easy to use with simple interface. For what we needed, it fits the bill perfectly well.
This is Michelle from Secomapp: Affiliate Marketing team. We are glad that you have had a great experience with our app. Thank you for using and trusting us.
If you have any questions or need help, feel free to contact us via our live chat or email us at support@secomapp.com
Easy to use and very usefully!
i recommend this app, even the free plan is great can not wait to see the results