UpPromote Affiliate Marketing

Terrible UX experience. Not mobile user friendly. Asked the dev team to help, they completely messed up our store pages ( eg: privacy policy, FAQ's, ect ). They were showing the sign up form, and when disabled, completely DELETED ALL INFORMATION FROM THESE PAGES. Absolutely outraged. Deleting app. Never again.

Das ist eine App, die ich nicht empfehlen kann. nachdem ich alles eingerichtet habe, was mich viel Zeit gekostet hat, wird auf einmal "500 Server Error" angezeigt. Alles umsonst. Ich werde diese App wieder kündigen und mein Geld zurück verlangen. Das ist eine Zumutung.

It says the installation is free, but when you install the app. They provide you 14-day free trial. Once the trial is ended, they don't discontinue. They charged you automatically and said it's based on Shopify rules. You need to check your plan description on this page and be really careful!! It's a trap. Really shame on you guys. You stole my money and refuse a refund.

Opened half a year did not receive an order, and can never find customer service

its too expensive.. 90 bucks for this isn't really worth it.

We installed this app hoping it would provide the tools we needed, but the features were limited and didn’t meet our expectations.
The app feels unfinished for a platform that claims to be all-in-one. Customization is minimal, reporting tools are basic, and there's poor support. Automation is limited, making management more manual than expected. It might work for beginners, but it’s not suitable for growing or global businesses. Disappointed overall and we can’t recommend this app.

We recently deleted this app after experiencing too many issues with scammers trying to claim commissions on sales that were not legitimately theirs. The most recent case involved a customer who received a 50% discount code from us as part of a product exchange. Somehow, when the sale came through using the unique, one-time-use code, it still got picked up as an affiliate sale — how this happened is unclear, but it's not our responsibility to investigate or solve. Be very cautious if you're considering this app!

We can not open the app now

Does not work and there is no access to customer service. It has been a year. No one has contacted me. My affiliates are selling things but getting no credit so they abandoned it. We lost a lot of business pursuing affiliates who then thought we were just not paying them for links they could SEE from their end. No response ever from customer service.

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.