Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enabling effective management of affiliate programs. They report increased sales and customer engagement due to its robust referral system. The app offers detailed affiliate activity reports, customizable codes for affiliates, support for various payment methods, and multi-level marketing systems. Its customer support is praised for prompt and helpful responses. The app is also noted for its cost-effectiveness, with the sales generated often covering its cost. The free version is sufficient for small brands to start affiliate marketing.

November 22, 2023

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Sensate
United Kingdom
Over 2 years using the app
Secomapp replied November 23, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!

January 20, 2024

Evans was super helpful at customer service and took time to understand and find a solution for the issue.

Injoy
Canada
30 days using the app
December 1, 2023

Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend.

I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).

Eoleaf
France
About 1 month using the app
Secomapp replied December 3, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback.
Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form.
On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

December 11, 2023

love the ease of use for the most part

Nilanjo! Boutique
United States
Almost 2 years using the app
Secomapp replied December 12, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

December 22, 2023

I see the potential. It has a few difficulties with integration but I am still excited to use it and get my business up and running.

GOLS
United States
9 days using the app
Secomapp replied December 25, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please check the in-app chat for our messages <3
Cheers!

January 9, 2024

Não tenho muito ainda dizer!

AQUATICUS
Portugal
8 months using the app
Secomapp replied January 10, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

January 25, 2024

good,but price is high

ecentio
Indonesia
About 5 hours using the app
January 14, 2024

thanks

all2electroincs
Israel
12 days using the app
Secomapp replied January 18, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

February 21, 2024

Love that it is user friendly and integrated with in Shopify. I love how it sends emails to Affiliate and creates coupon codes for each person for free.
I wish you could for free create customize link for each affiliate instead of having to pay for this feature.

Pop Of Curls
United States
Secomapp replied March 17, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

March 22, 2024

I think the $90 per month is pricey for a person just getting started, maybe a 3 months trial and then $90 per month.

However, customer service was very good, Selina helped me out and she was extremely helpful.

All Things Melanin
United States