UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (3,948)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust affiliate management features, including customizable emails, affiliate registration, and effective sales tracking. The user-friendly interface and simple setup cater to beginners, while the professional design aids in monitoring marketing performance. Customer support is praised for its responsiveness and 24/7 availability with a live chat feature, making it a valuable tool for enhancing affiliate marketing efforts.

September 24, 2020

I just started using this app, hoping that our brand ambassadors do a great job attracting clients to our store, I will keep you updated on the benefits of this app!

Naturaltrades
Colombia
8 days using the app
October 24, 2020

I used this app to create an affiliate program. I like how easy it was to keep my brand and logo intact.

ArtShiNYC
United States
7 days using the app
UpPromote replied October 26, 2020

Thanks for your review, I recommend you click on Check your setup button to see if you are done with important settings. Plus, my support is always here if you need any help. Feel free to reach us at support@secomapp in case you need a hand.

October 7, 2019

This is the only free type I've seen, free for 1 level of affiliate is expected, however I feel like that is enough limitations for the free one, it limits it to 30 referrals a month. Overall a lovely, helpful app

ToppiBuys
Australia
7 days using the app
September 7, 2021

Really efficient. They have solved our problems in 5 minutes through live chat. The platform is very complete.

Allways Coffee
Spain
7 days using the app
UpPromote replied September 7, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

July 3, 2021

Seem like is simple app to use. I had installed this app because of recommendation from others. Hope it will generate good result for my business.

My Cuties Pet
France
6 days using the app
UpPromote replied July 5, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Edited July 15, 2020

Secomapp seems well organized, even though we still didn't get any affiliate sales yet- we hope we will. It was pretty straight forward to understand all the settings and make them. The bad is that the design of the affiliate's experience is not customizable enough. The one inside the affiliate account is not customizable at all. So I'd say Secomapp still needs some polishing in order to truly deserve 5 stars.

Délaïde
Portugal
6 days using the app
UpPromote replied July 16, 2020

We appreciate your feedback, we are sorry to hear that you still didn't have referral orders. We suggest you read our document to know how to motivate your affiliate: https://affiliateapp-docs.secomapp.com/article/best-practices-to-grow-your-affiliate-campaign/motivate-and-empower-your-affiliates.
The affiliate account required user the coding skill CSS and Javascript. It is complicated for the normal merchant, so I just emailed you to know how we can help. Please check your inbox to discuss about it.

May 21, 2021

Great services support, have no comment anymore! just try it!
Pricing is afforddable suitable for the new store.

Kimochii Thailand - 1st Premium Adult Sex Life Powering
Thailand
6 days using the app
UpPromote replied May 21, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please reach us at support@secomapp.com anytime

Edited November 17, 2021

Have only gone through the setup process, but they make it very easy step by step. Excited to move forward and really test out the software. UPDATE: Actually, since my initial setup, I have not had the best experience. Our tracking was not working correctly upon installing your software. We have reached out to support, but it has been slow and less than responsive. Not to mention, they decided to leave for the weekend without any sort of solution for us, a brand new customer. Honestly, if we weren't so busy over the course of the weekend, we probably would have installed a new software and gone with a competitor. However, we have other priorities which have popped up in the last 48 hours. It seems by default we will wait the weekend out and give the team another day or so to resolve the issue. But its been slow and not really the best customer service thus far. UPDATE NUMBER 2: Finally got a solution. After updating my review, I promptly received more attention. I did quickly research competitors, and decided to give UpPromote another chance because it was so consistently promoted and recommended. Customer service was able to find a solution that did not require me to be awake in the middle of the night to speak with them, or downloading additional apps to find a solution... the original options given to me. It took some communication, but eventually we got it straightened out. Excited to see what the platform can offer now!

HEALiX Infrared
United States
6 days using the app
UpPromote replied November 14, 2021

We're truly sorry for the unexpected delay on your case solution. We tried to troubleshoot the issue from our end, but it seems like we need your co-operation as well. Let's keep working together and find out the cause asap. Please continue with us via the in-app chat channel.

January 6, 2020

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819shop
Canada
3 days using the app
September 26, 2022

I just registered for this app and so far the experience has been great. Support is there 24/7 and a lot of the features that I am looking for are included in the free plan. I signed up for the marketplace and have gotten 2 applications in less than 24n hours!

Keen Beauty Co
United States
3 days using the app
UpPromote replied September 26, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!