Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

July 20, 2020

it was a great experience, everything worked just perfectly. I honestly enjoyed every steps all the way up.

Sweet Pot Cases
United Kingdom
About 1 month using the app
December 1, 2022

I use this app to help grow my affiliates for the store. The customer service has been excellent and very hands-on. I have spoken to Tommy from customer service in UpPromote. He is very good to help solve my issues and give useful suggestions!

Porter le style
Hong Kong SAR
About 1 month using the app
Secomapp replied December 4, 2022

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 13, 2022

Great app to promote your business and extremely helpful in keeping track of sales from each of the affiliates.

Pretty Times Two
United States
About 1 month using the app
Secomapp replied November 17, 2022

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!

Edited February 1, 2021

Every time I have an issue, they are very quick to respond and resolve. Excellent customer service!

Savanna Hair Co. - Octocurl®
United States
About 1 month using the app
Secomapp replied December 30, 2020

Thank you so much for your generous review and thank you for being the best part of Secomapp.
Your feedback means a lot to my team. We will keep on improving our system for valued users like you.
If you have any questions or concerns, feel free to drop us an email at support@secomapp.com.
Happy new year, and take care!

October 19, 2020

trying out the app to see how well it works. Will reveiw again once i try the app to see how fast support gets back to me.

Gooseberry Natural Feed Global
United States
About 3 years using the app
Secomapp replied October 20, 2020

Thanks for your feedback, my team has been back to you the moment we received your support request. It seems that the problem you mentioned no longer happens, if you have any other questions, just feel free to reach us at support@secomapp.com

Edited March 1, 2023

Ive been using the app for about 3 weeks now and ive gained 7 affiliates and i have had a couple of them reach out to me, so it shows they are trying to help me out and make some money as a team. Im confident this app works, its easy to use and beginner friendly with great support team aas well

Jays Superb Store
United States
About 1 month using the app
Secomapp replied February 23, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

April 14, 2023

Absolutely helpful staff. We had a problem, but under 30 minutes she could solve it easily. I reccommend this app

World Wide SIM Card
Hungary
About 1 month using the app
Secomapp replied April 25, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

Edited February 15, 2020

Great app awesome work
Thanks for sharing love to learn more amazing app great ideas and great contents sharing

Alilight.net
United States
About 1 month using the app
February 4, 2021

Great app, even on the free plan I am able to properly manage my affiliates. Very easy to install and the tutorial guide is very helpful in launching the program.

Best Fit Life
United States
About 1 month using the app
Secomapp replied February 4, 2021

Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app better day-by-day. Don’t forget that my team at Secomapp is ready to give you a hand anytime you are in need.
Take care!

Edited March 6, 2020

This rating was updated in order to address the new features that auto-detect language based on an affiliate's location. If the affiliate's location is different from English speaking countries, this feature will not work unless you upgrade to a professional plan, there is nothing more that justifies helping affiliates do there work seamlessly while expecting to be charged $49.99 USD /month just to unlock such feature whilst the app in itself has questionable grammar! I will elaborate below.

We noticed that the default sent email options are not grammatically structured and thus should be reassessed. The app otherwise works as intended but unfortunately, we wouldn`t recommend this app for an established business that has more than 600 active referrals! You may find it suitable to develop software that would, in turn, save you the cost of third party applications later on! Do your math and thank us later.

EK2.ca, Inc
Canada
About 3 years using the app
Secomapp replied March 10, 2020

Thank you for your feedback.
We have added "Multi-language for affiliate account" feature for free version :)