Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

January 9, 2024

Não tenho muito ainda dizer!

AQUATICUS
Portugal
8 months using the app
Secomapp replied January 10, 2024

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

November 30, 2023

Léna is the best, she helped my out with every single question in a very polied and patient way. Thank you Léna for your help!

BotanicalSoulmates
Spain
7 days using the app
Secomapp replied December 3, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

September 28, 2023

UpPromote makes affiliate management easy and secure. I needed to change an affiliate's email address and couldn't figure out where to do that (hint: you have to contact support) and Gwen, in the live chat, was awesome about helping me! She didn't ask me a zillion unrelated questions, she simply asked for the new address and switched it up for me.

Aside from the great support, I love the interface of UpPromote and how easy and intuitive it is. I highly recommend it to anyone running Shopify who wants to offer some incentive to get people to market your products. HIGHLY recommend it!

Resources from Lance Wallnau
United States
Almost 2 years using the app
Secomapp replied October 12, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 6, 2023

Really good and gained lots more business

Rainbow Colours Site
United Kingdom
Over 2 years using the app
Secomapp replied November 10, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

November 8, 2023

I just started to use UpPromote and have a few questions about running the app. Their chat services are super fast and friendly. My questions were solved within a couple of minutes.

Finding Joy Giftshop
United States
28 days using the app
Secomapp replied November 10, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

February 15, 2024

Gwen was awesome, thank you!

Sshalor Creative Co
Canada
About 3 hours using the app
February 29, 2024

Tommy helped me solve my problems, thanks a lot!

Thorstone Tools
China
About 1 hour using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

March 7, 2024

Excellent App and service overall with a very helpful support team!

Dynagem
United Kingdom
13 minutes using the app
Secomapp replied March 17, 2024

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

October 26, 2023

Evans was extremely helpful giving me some great tips with setting up my affiliate programme. Can't wait to see the App in action.

max & blu
Australia
About 2 years using the app
November 29, 2023

easy to use and customer support replies really fast.

Essential Resin
United States
2 months using the app
Secomapp replied December 3, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!