Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

February 8, 2024

I am enjoying it

Evolve with Ebooks
United States
11 days using the app
December 30, 2023

Great customer support and product features. Tommy (agent) answered my questions quickly and thoroughly.

mybrainco-us
United States
About 3 hours using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

October 4, 2023

Works well, we have 4 shops on different continents, and works well local as well as global, and has alot of options to twik, which is very helpfull. Alows you to be creative and make you own twist on the affiliate program you offer. Also very important they have fast and helpfull support. Thx Tommy

Ballstad Thailand
Thailand
10 months using the app
Secomapp replied October 12, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 1, 2023

Wonderful help, extremely knowledgeable! The best service I have received by far.

Cycle Limited
United States
About 22 hours using the app
Secomapp replied December 3, 2023

Thanks for sharing your thoughts with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at support@secomapp.com or via the in-app chat channel anytime you are in need.
Cheers

February 17, 2024

For now, all I can say is I like it.

CartWill
Philippines
5 minutes using the app
January 26, 2024

Very easy to use and great customer service.

Daunt
United States
About 1 hour using the app
October 24, 2023

We had used another App (BOGOS) developed by Secomapp. The experience was so bad: because of their failure to warn Merchants about a bug of their app that allow users to place 0 value orders from the app, we lost a large sum of money.

As a result of this experience, we would not recommend this app to any merchants. And we would warn all Shopify users that we know not to use any app developed by Secomapp.

EcoFlow UK
Czechia
5 months using the app
Secomapp replied October 25, 2023

Hi there. I'm Stark from UpPromote support. Since UpPromote always strives to give users the best experience possible, we appreciate the reviews from users very much. Therefore, we can't help but feel truly sad receiving a review about an app which is not UpPromote. I've contacted the BOGO team and had them reach you as soon as possible. We hope that they will have a solution and clarify all misunderstandings.

All the best.

Edited January 17, 2024

Evan's support is always 5 minutes away on chat and will walk you through and help you with anythingas far as going to edit things in your interface. top customer support honestly.

Swiss Optimal Living Society
Switzerland
Over 1 year using the app
Secomapp replied September 27, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

September 1, 2023

The main reason I choose to use it is because the support is some of the best I've had from an app on my Shopify store. Selina and the rest of the support staff do a great job answering my questions and helping me better understand how to use it properly.

Tread Beauty
United States
Over 1 year using the app
Secomapp replied September 5, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

December 19, 2023

Great support team

Club das Estrelas
Brazil
3 months using the app
Secomapp replied December 22, 2023

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!