UpPromote Affiliate Marketing

I have had really great experiences with their support team. This is one of the most important part for our business aside from the functionality the app has to offer.

I started off with Barney and was so impressed. Selina went above and beyond to help move things along today for us. We literally just launched our program.

Thank you for all your amazing and thorough help. You guys are so savvy with your app and did not waste time. Pro and efficient.

Had a quick question and required support chat. Selina was very responsive and help me quickly. Great experience with support!

When I sought help with the site, it was very prompt in responding to messages and efficient in assisting with issues, especially Gwen, the staff member, was quite efficient in assisting with issues! Support this app as always!

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Amazing support

Worked with Evans on fixing a few problems on our UpPromote platform, he was super responsive and efficient!

Barney was super helpful! As this is my first time trying an affiliate program platform I had many questions to ask and he solved it all.
Super happy about customer service and the app itself so far, hopefully, our affiliate marketing program is going well and look forward to upgrading to the enterprise plan. Highly recommend!

They are all good to use so far, and there are also a few orders.
It would be better if more affiliates could join.

This Shopify is easy to use and has helped us manage our affiliate program. We highly recommend.

Tommy is the best customer services rep I have meet he work on getting me set up on my Affiliate account. he's patient and understanding and he will answer all your questions if you have any. I don't know who his boss is but he deserve a raise for his work. You guys have a good employee on your hands. he's great!! Thank you Tommy for your help. He gets 5 stars!