Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

March 15, 2023

Gute App für ein Affiliate-System, umfangreiche Funktionen. Ich hatte 2 mal wegen unterschiedlichen Problemen mit dem Support zu tun (Stichwort GDPR) und jedes mal konnte mir der Support zügig weiterhelfen. Wir sind sehr zufrieden mit der App.

ANDREA BIEDERMANN MAKEUP
Germany
10 months using the app
Secomapp replied March 17, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

January 28, 2020

I can't translate the affiliates account, and I can't introduce manually an affiliate. All the rest, I like it

NaturSeed
Spain
10 months using the app
May 10, 2022

i DIDN'T NOW HOW IT WORK WELL, i JUST USE IT NOW, i WILL UPDATE WILL REVIEW ONCE I USED IT FOR A LONG TIME

PIJUSHI
China
10 months using the app
Secomapp replied May 10, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

September 9, 2019

This was my first affiliate app and it works pretty well. Coming from a design background I just really wish there was more room to customize emails and send affiliates emails outside of the approve/deny generic email. I've had to use another app to send the affiliated emails specifically. But other than that I love it!

Faraç Beauty
United States
9 months using the app
Secomapp replied September 11, 2019

Thanks for your feedback. About sending email, we've updated new email templates and launched a new feature that allows merchant to send bulk email with customized content to affiliate anytime. Please give it a try and tell us how you feel.

January 17, 2021

So far all fine, but 4 stars because: I'm only setting up, but this comes up all the time.... I'll get back to you.
Btw.. your templates for terms and services have quite a lot grammar mistakes :)

LTiMoments
Switzerland
9 months using the app
Secomapp replied January 20, 2021

"Thank you so much, it is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
We will definitely review our sample Terms and Privacy policy to make sure they are correct in grammars.
Please feel free to reach us at support@secomapp in case you need a hand.

Edited January 12, 2023

We had some issues on setup, but UpPromote resolved them quickly once we were able to communicate with their Tech Support. We are excited to start signing up new affiliates, and will continue to update this review as we experience issues or successes. But so far, so good.

Corrosion Technologies
United States
9 months using the app
Secomapp replied January 18, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must still be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

December 14, 2022

Having built our affiliate programme from the ground up it has been a good app for us to use.
There are some limitations with what is editable, anyone who signs up has no scope to change, amend their email address after sign up, this could be a handy edit.
We have used a lot of the features, we have yet been unable to use the chat with affiliates. Also when sending a bulk email you have no way to generate a list of the failed addresses. These would make big improvements to the service, but as a whole its very effective and the online chat is very useful.

Resin8
United Kingdom
7 months using the app
Secomapp replied December 15, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve the issues you've been having. We'll reach out to you soon.
Cheers!

August 9, 2019

They are working on developing this app and so far, I really like the app. The technical support is excellent and timely. It was easy to set up and I am not a technical person.

www.reinaenti.com
United States
7 months using the app
Edited November 4, 2019

After a slow start on support due to emails for some reason not reaching me the support has been supportive and very helpful. I am very new to affiliate marketing and learning each day with the help of my support.
Looking forward to the sales coming!

Gypsy Tableware Designs
Australia
7 months using the app
Edited July 6, 2019

seems good and organized hope they keep up the hard work
: ) :) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : ) : )

bodycons
Belgium
7 months using the app