UpPromote: Affiliate Marketing

Grow With Ambassador, Influencer, referral & Affiliate Program

  • Popular with businesses in the United States

Free plan available. 14-day free trial. Additional charges may apply.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars
10 reviews

Kakas-collection

Hi, I have running my Shopify shop for more than one year. I do Dropshipping, recently Shopify needed me to provide BRC or tax document. I was retired and a sole propriator, no above document, so I cannot use the Shopify payment in my shop.
Now I want to change the mode to do Affiliate marketing, so I have no experience on UpPromote, but I believe I can learn it fast. If it can help me gain profit, sure I will rate it good.

Developer reply

April 6, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Djuna Jewellery

Yes, all the reviews are raving how easy it is to install. Yes, it's a great app to use - set up was extremely quick and easy. Perhaps everyone should return to modify their review once they have used it. The 3 affiliates who have signed up since I set up, most likely sign up to everyone (having researched them). You cannot view the marketplace to recruit new affiliates unless you upgrade. Fine... I upgraded - was able to view - next day decided to go through the process to recruit some affiliates and and now it's not available to view - mentions due to beta version can no longer view. Now I'm thinking the whole thing is rubbish.

Developer reply

March 23, 2022

Hi there! I'm Stark from UpPromote support. We believe that there's some misunderstanding here:
1. It's totally normal for one single affiliate to take part in many programs from different merchants, since it's basically their work to promote and earn commission from merchants.
2. Due to a minor bug, the affiliate list on our Marketplace didn't show up properly on your end. We just fixed that. Now you can go to our Marketplace and find the affiliates you want.
We're sorry for the inconvenience. Please feel free to reach us again at support@secomapp.com if you need our assistance. We're here to help! :)

Deja Drewit

I don't know how this app got so many 5 star reviews but the app is VERY MISLEADING. In order to actually pay your affiliates you must have the $69.99 / month plan!! Well there goes my whole profit! It's quite embarassing actually to announce an affiliate program and then find out you cannot process payments to your affiliates! If you don't upgrade to the $70 plan, you have to process payments outside of the app. Some of my affiliates have debit cards so I have to now go sign up for some other third party and pay everyone MANUALLY. I am so frustrated because it truly feels like I've been scammed. How am I now supposed to cancel or pay insane amount of money, I barely get any affiliate referrals!! At least make it affordable for people who barely bring in any affiliates! I'd rather have a plan that grows and charge me more the more $$ I bring in. $70 is insane for small businesses like mine, that's the whole reason I even signed up for an affiliate program is trying to make more sales because none of my online ads are working anymore and I'm barely surviving. I thought ok maybe I'll upgrade to the $20 plan but NOPE CANNOT PROCESS PAYMENTS WITH THAT EITHER!!!! Small businesses beware plus a lot of affiliates will only sign up to place orders for themselves and that that commission for themselves like a coupon. I'm so upset I don't even know what to do.

Developer reply

January 25, 2022

Hi there! We do understand that you, as well as many other merchants, want to do the payments right from the app for convenience. Unfortunately, that will involve the merchants' payment security/privacy (especially with debit card payments). That's why manual processing payments has been the main method that most Shopify merchants do. We always aim for the best experience for our users, so we actually managed to develop the PayPal integration feature so that users could process payment right from the app. We have been trying to look for more integration to expand the in-app payment options list as well.
We've sent you an email with an alternative solution for this. We hope that you could give us a chance to make things right for you.

Cheers!

Tread Beauty

Everything was going great until affiliates began signing up. Automated emails are not going out and there is really no way to contact support because no agents are available via the chat option - just automated responses.

Developer reply

January 8, 2022

Hello there. This is Stark from UpPromote support. Thank you for the feedback. We're sorry for the unexpected issue and delayed response. The email function is now working normally. If you have any further concerns, please feel free reach us at support@secomapp.com anytime.
Cheers!

JASPER

I just loaded the app to my store, onboarding process is seamless, easy. Looks interesting & I'm curious about what happens in the next days.. will update you'all soon. Nah! nothing happened. got like 3 affiliates , but that's it. app was just occupying space on my store. not productive for me.

Developer reply

August 19, 2021

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and to have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com anytime.
Cheers!

Q by QS

Its seems like a good idea well put together app, until you get surprised with the constant limitations, even on their basic paid plane (which is pretty much useless) it shows that it allows to have a popup after checkout so customers can become affiliates, great right? Lol but that when the customer actually signs up, in their dashboard you can’t even sync it with your shopify system with the same customer!! Oh unless you pay up for another higher paid plan. I don’t like this style of hidden shady pay more approach at all when apps do it, it shows just how much less value the service is and how you will constantly run into surprises. No thanks uninstall

Developer reply

January 22, 2021

I'm Michelle from Secomapp support. I'm sorry that you are confused with our pricing plans. In the Growth plan, we enable the features that can help you approach potential affiliates, while in the Professional plan, we unlock all advanced features for those that grow their affiliate management team to a certain level that needs more professional tools.
I think there was a misunderstanding about the Convert customer feature and Shopify sync account feature. We've reached you via email to provide more clarification on these features. Please reach us at support@secomapp.com for more assistance.

Page A Day Math

I feel like this is too hard to set up and should be much easier. I can't figure out easy things like telling people the important details about the program before they sign up.

Power of Mjolnir

Pretty expensive for only 50 referrals a month. Absolutely not worth the price as there are others that have unlimited for half the monthly price

Developer reply

January 14, 2020

Thanks for your feedback.
We set our pricing rules based on general market pricing as well as the value that we can bring to all merchants.

Our team always care and listen to customers in order to optimize user experience, we also do regular research to update new features to meet users' requirement and make sure the system would run seamlessly with high accuracy. And i believe it's the reason why you're still using our Growth plan so if you think of any suggestion to our team about pricing plans, just feel free to send us an email to support@secomapp.com

*Update: We have just increased referrals a month for our plans:
Free version : from 30 to 200 referrals / month
Growth version: from 50 to 300 referrals / month
Pro version : from 300 to 600 referrals / month

The price doesn't change.

Foldables

I set up my account with them I just want to test it before I leave a review I will write another review once I see results.

9to5shop

Be aware of that sometimes google ad orders appear on affiliate orders too. Also a couple of my very old b2b orders appeared like an affiliate order. Which I made the agreement via phone than the customer visited the website organically and made the purchase. I have sent many screenshots and emailed them about these issues and the reply was "These referral orders are tracked probably because the customer clicked on the affiliate link before" Well, I have tracked them, and both Shopify analytics and google analytics disagree with you. 3 stars because I used it for free and I still have little doubts about if they were right or not. I removed the app. Wish you luck.