UpPromote Affiliate Marketing

Have to admit, I have had great customer experience so far with UpPromote. Mina recently assisted me with an issue I had with one of our applicants to our program and she sorted it out almost instantly. Overall, although there is a bit of a learning curve for me, the software has been working well and the support has been stellar!

Tanle was my chat box customer service rep who answered all of my questions in a timely manner. And she assisted me with customizing a feature on my registration form. She was very friendly and efficient. And when I was having a challenge navigating to the appropriate section on the Up Promote site she screen shot the location of where to go. This has been the best customer service I have ever had in a very long time. Well done Tanle and Up promote

UpPromote's customer service is quick, reliable, and thorough. For that reason alone, I would recommend this app to all Shopify users. You aren't waiting for an email for days on end. The in-app chat feature has them responding to you within the hour! It has saved us several times in running our affiliate program.

Great and really easy to use. The free plan creates a really nice form that goes on the website effortlessly and allows you to do a lot. It's also really easy to manage your affiliates, get the information about them that you need and all know what payments their owed. Would definitely recommend.

We are having a great experience using UpPromote. The setup was incredibly easy and intuitive, making it simple to get our affiliate program up and running in no time. The platform offers a wide range of useful features that cover everything we need — from customizable commission structures to automated tracking.

What really stands out is the excellent customer service. The support team is responsive, knowledgeable, and genuinely helpful. On top of that, the pricing is very reasonable for the value it provides.

Highly recommended for anyone looking to start or scale an affiliate program efficiently

Great app for growing your business and getting new customers. If you have a good product like we do and just need help marketing it, affiliate marketing is a great system for it and this app makes it easy. great customer services as well. highly recommend.

AMAZING SERVICE!! So many more options for customizing an affiliate program than other programs I have used. Quick Chat Customer Service and LOTS of instructional videos is making it easier to set up! I wish all apps for Shopify were this easy with great support!

Just started using and have found it to be very easy to navigate and roll out. I've had a few questions and have received great support, most recently from Clara. She took the time to clarify exactly what I was trying to adjust and provided me the exact resource needed to accomplish that. Looking forward to continuing our launch and expect this product to really help us grow sales!

Great app, the different ways you can configure it is endless. So many options that sometimes it can be confusing. But the support is amazing, always very quick to respond (only minutes) and they always help you though it. The affiliate side is very straight to the point simple and easy to use for them. So its a perfect balance.

I recently had the pleasure of working with Barney from UpPromote’s support team, and I cannot praise his dedication enough. While troubleshooting an integration issue (which stemmed from our own coding setup, not the app itself), Barney went above and beyond to assist us. Over several days, he conducted tests, reviewed our code, and collaborated closely with our team to identify the root cause. His tenacity and expertise were remarkable, he didn’t stop until the problem was fully resolved.

A huge thank you to Barney for embodying what exceptional customer service looks like, and to UpPromote for fostering such a supportive and skilled team. This level of care truly sets your app apart.