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App not working
App not working after installing, cannot see it under pricing section even after making changes in the theme.
Not working. The instructions are not clear.
App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay!
I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.
Thank you for your feedback regarding the issue you encountered. We apologise for any inconvenience caused. Our team is currently investigating the matter to resolve it promptly. We appreciate your patience and will provide you with an update as soon as possible.
Best Regards,
Ankita Agrawal
Razorpay
Widget gets stuck once anyone clicks on plans. Unable to solve this issue. Contact us for the resolution
Thank you for taking the time to share your feedback. We have resolved the problem and the widget is now successfully live on your website.
We apologise for any inconvenience caused. Thank you for your understanding.
Best Regards,
Ankita Agrawal
Razorpay
As the other reviews have stated, the button does not appear even after adding it to the product page.
Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.
not working . please fix it
I don't know why everyone has given this app such a bad rating, works great for me. Perhaps a bit more flexibility & features would help further.
The support is pathetic. They don't care to respond. Didn't expect this from RAZORPAY! The app is not working. Once someone clicks the widget , the product page freezes and no further action can be performed. There is no way to contact them and they do not reply. Don't install the app and waste your time!!
Thank you for taking the time to share your feedback. We have resolved the problem and the widget is now successfully live on your website.
We apologise for any inconvenience caused. Thank you for your understanding.
Best Regards,
Ankita Agrawal
Razorpay