Razorpay Affordability Widget

This App working fine when the same phone has installed UPI app but not going through if some one doesn't have app installed and payment failed message comes " No UPI app installed in this Device Select Other UPI option to Proceed Retry payment of XYZ"

Dear Razorpay Support Team,

I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store.

This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions.

I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,
Sai Creations Watches

please help the widget is not working even after enabling emi options in the razorpay dashboard

Its not showing on any page. Backend team taking too much of time to respond

This app is not working in my store. I am chasing the team to get the help and get it activated but i am now tired after trying 6 months

not working

Hello please fix this not seeing on product page

NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP

not working.

App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay!

I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.