Razorpay Affordability Widget , 21 avis
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They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.
Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis.
If you have further concerns you'd like to highlight, please email us at affordability-widget@razorpay.com.
Best wishes,
Shravani
Razorpay
The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!
Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.
The customer support is non-existent and other founders have given us the feedback that this is how they operate.
Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated.
Would not recommend installing!
I had faced an issue with the widget tried and failed to add to my theme..super thanks to the Razorpay team! Very prompt on reaching me out and resolving the issue for me.. wonderful support! Thank you so much
Hi Team MerkClub, I took a look at your Checkout and it seems EMI options are not enabled. Please enable EMI payment options on Merchant Dahsboard by following steps here: https://razorpay.com/docs/payments/payment-methods/emi/#:~:text=Enable%20EMI%20on%20Razorpay%20Dashboard,Settings%20%E2%86%92%20Payment%20Methods%20tab.
Once done, the Widget should start reflecting on your website. Integration steps for Widget on Shopify are here: https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/
This should help. If any further challenges, please email us a affordability-widget@razorpay.com and we'll look into it on priority.
Best wishes,
Shravani
Razorpay
App not working after installing, cannot see it under pricing section even after making changes in the theme.
not working.
cant see button under product price tag
not working
Hi Team Siloyacart, we spoke on phone several days back. We investigated the issue - the theme being used does not support integration of any apps (not just Widget). We suggest changing to the 'Dawn' theme. The Widget will appear seamlessly on your website.
Please try changing your theme. If you face any challenges, do let me know. You can also drop an email at affordability-widget@razorpay.com.
Best wishes,
Shravani
Razorpay
As the other reviews have stated, the button does not appear even after adding it to the product page.
Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.
App not working