Note globale
2,7
Nombre d’avis par note
  • 33 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 57 % des avis sont des avis à 1 étoiles
19 avril 2024

They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.

Motorsche
Inde
4 mois d’utilisation de l’application
Razorpay Payments a répondu 21 avril 2024

Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis.

If you have further concerns you'd like to highlight, please email us at affordability-widget@razorpay.com.

Best wishes,
Shravani
Razorpay

18 avril 2024

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.
The customer support is non-existent and other founders have given us the feedback that this is how they operate.
Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated.
Would not recommend installing!

Tazo Home
Inde
3 jours d’utilisation de l’application
30 décembre 2023

App not working after installing, cannot see it under pricing section even after making changes in the theme.

Blinkcarts
Inde
Environ un mois d’utilisation de l’application
25 janvier 2024

not working.

Six by Eleven
Inde
8 mois d’utilisation de l’application
27 mars 2024

cant see button under product price tag

Crease India
Inde
7 minutes d’utilisation de l’application
27 janvier 2024

not working

Siloyacart
Inde
21 jours d’utilisation de l’application
Razorpay Payments a répondu 21 avril 2024

Hi Team Siloyacart, we spoke on phone several days back. We investigated the issue - the theme being used does not support integration of any apps (not just Widget). We suggest changing to the 'Dawn' theme. The Widget will appear seamlessly on your website.

Please try changing your theme. If you face any challenges, do let me know. You can also drop an email at affordability-widget@razorpay.com.

Best wishes,
Shravani
Razorpay

8 janvier 2024

App not working

Naughty Ninos
Inde
17 jours d’utilisation de l’application
21 février 2024

Not working. The instructions are not clear.

Saffronware
Inde
8 minutes d’utilisation de l’application
Modifié le 19 janvier 2024

App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay!

I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.

Marcoware
Inde
8 mois d’utilisation de l’application
Razorpay Payments a répondu 9 juin 2023

Thank you for your feedback regarding the issue you encountered. We apologise for any inconvenience caused. Our team is currently investigating the matter to resolve it promptly. We appreciate your patience and will provide you with an update as soon as possible.

Best Regards,
Ankita Agrawal
Razorpay

7 octobre 2023

not working . please fix it

Eshopnix
Inde
7 jours d’utilisation de l’application