評價 (26)

整體評分
2.3
各級評分數量
  • 27% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 62% 的評分為 1 顆星
2024年10月18日

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.

Billa Zliidia
義大利
使用應用程式 大約1個月
2024年11月26日

This app is not working in my store. I am chasing the team to get the help and get it activated but i am now tired after trying 6 months

Outdoor Furniture - Braid & Rope, Most Reliable & Affordable Outdoor Furniture, Best Luxury Outdoor Furniture - LUXOX®
印度
使用應用程式 3個月
2024年10月21日

NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP

Targaryen Treasures
印度
使用應用程式 39分鐘
Razorpay Payments 已回覆 2024年10月23日

Hey team Targaryen Treasures, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget -

1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes

2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that.

3. You can also create Offers instead from Merchant Dashboard, and they will appear on Widget.

If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it.

Best,
Shravani
Razorpay

2024年4月19日

They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.

Motorsche
印度
使用應用程式 8個月
Razorpay Payments 已回覆 2024年4月21日

Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis.

If you have further concerns you'd like to highlight, please email us at affordability-widget@razorpay.com.

Best wishes,
Shravani
Razorpay

2024年3月28日

The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!

KriyaFit
印度
使用應用程式 11個月
2024年3月27日

cant see button under product price tag

Crease India
印度
使用應用程式 5個月
2023年12月30日

App not working after installing, cannot see it under pricing section even after making changes in the theme.

Blinkcarts
印度
使用應用程式 大約1個月
2024年7月16日

Not working. Fix it so that we can use!

Letter Company
印度
使用應用程式 13分鐘
Razorpay Payments 已回覆 2024年7月18日

Hey team Letter Company, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget -

1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes

2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that.

3. It seems your products are not that highly priced, but you can create Offers instead from Merchant Dashboard, and they will appear on Widget.

If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it.

Best,
Shravani
Razorpay

2024年4月18日

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.
The customer support is non-existent and other founders have given us the feedback that this is how they operate.
Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated.
Would not recommend installing!

Tazo Home
印度
使用應用程式 3天
2024年5月28日

The widget is not showing at product page..

Vida Loca Fashion
印度
使用應用程式 3個月