Overall rating
2.6
Counts per rating level
  • 29% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 57% of ratings are 1 stars
April 19, 2024

They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.

Motorsche
India
4 months using the app
Razorpay Payments replied April 21, 2024

Hi Team Motorsche, we spoke on phone. We sincerely regret the inconvenience caused. You are a valued Razorpay merchant and we want to make this right. Rest assured that we are looking into your issue on priority basis.

If you have further concerns you'd like to highlight, please email us at affordability-widget@razorpay.com.

Best wishes,
Shravani
Razorpay

April 18, 2024

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward.
The customer support is non-existent and other founders have given us the feedback that this is how they operate.
Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated.
Would not recommend installing!

Tazo Home
India
3 days using the app
December 30, 2023

App not working after installing, cannot see it under pricing section even after making changes in the theme.

Blinkcarts
India
About 1 month using the app
January 25, 2024

not working.

Six by Eleven
India
8 months using the app
January 27, 2024

not working

Siloyacart
India
21 days using the app
Razorpay Payments replied April 21, 2024

Hi Team Siloyacart, we spoke on phone several days back. We investigated the issue - the theme being used does not support integration of any apps (not just Widget). We suggest changing to the 'Dawn' theme. The Widget will appear seamlessly on your website.

Please try changing your theme. If you face any challenges, do let me know. You can also drop an email at affordability-widget@razorpay.com.

Best wishes,
Shravani
Razorpay

March 27, 2024

cant see button under product price tag

Crease India
India
7 minutes using the app
January 8, 2024

App not working

Naughty Ninos
India
17 days using the app
February 21, 2024

Not working. The instructions are not clear.

Saffronware
India
8 minutes using the app
Edited January 19, 2024

App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay!

I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.

Marcoware
India
8 months using the app
Razorpay Payments replied June 9, 2023

Thank you for your feedback regarding the issue you encountered. We apologise for any inconvenience caused. Our team is currently investigating the matter to resolve it promptly. We appreciate your patience and will provide you with an update as soon as possible.

Best Regards,
Ankita Agrawal
Razorpay

October 7, 2023

not working . please fix it

Eshopnix
India
7 days using the app