Aftersales Repair Support

Aftersales Repair Support

da Developify Solutions

After-sale repair facility for electronics and other goods

3.8 de 5 estrelas(3 avaliação)

Keep track of repairs

Whenever there is any new repair request. Open a new requests with just few clicks to keep track of repair tickets.

Maintain repairs history

This app maintains history of each repair. With one click watch history of any product.

Customer Repair Forms

Request a Repair and Track Ticket storefront pages are designed for customers. They can register a repair request and can keep track of it.


Sobre Aftersales Repair Support

Aftersale Repair Support is a repairs help desk for E-commerce stores that allows your team to manage all of your repair requests in one place. Top Shopify Electronics stores use Aftersale Repair Support to reduce time and increase the efficiency of their teams.

How Aftersales Repair Support Works?

The mechanism of this application is so simple and easy to understand. The customer visits the storefront with the damaged product, which needs to be repaired. The customer fills up Request a Repair form and a ticket is generated against the customer's given information. The customer gets an email about his ticket registration with tracking information. Your technical staff will look after their product and make sure to use genuine spare parts and notify the customers about the status of their product.

Aftersales Repair Support lets your customer:

  • Create repair request form storefront
  • Keep track of each created request
  • Notified about the status change of the request

Aftersales Repair Support lets you:

  • Create unlimited repair requests
  • Create a customer on the fly to register a request with a customer. No need to go to store backend for this.
  • Change request status to “open”, “repaired”, “completed” or any “custom” status
  • Track history or each product’s repairs.
  • Create unlimited Email Templates to associate with each status
  • Each status has option to attach a custom email template
  • Allocate custom colors to each status associated with repair requests. e.g. light yellow for “open” tickets and light green for “completed” tickets.
  • As repair is done, create a draft order based on products used in the repair process.

Ready to provide repair services for free? Try our app on Shopify

  • No Coding Needed
  • Mobile Friendly
  • Easy To Use
  • Create customers in the backend
  • Great For Electronics Shopify Stores
  • Create repair request via our app and charge them with draft order with one click

Galeria de mídia

Atendimento

  • Política de privacidade
  • +92 42 3544 1050
  • operations@developify.net
Free

Grátis

  • 10 Repair Requests

  • 24/7 Support

  • All features included

Essential

$5/mês

  • Unlimited Repair Requests

  • 24/7 Support

  • All features included

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

3.8 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    67% das avaliações são de 5 estrelas
    (2)
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    (0)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    33% das avaliações são de 1 estrelas
    (1)

Avaliações mais recentes

Fehrenbach Black Forest Clocks and German Gifts

We requested to search for the SKU in the Product field and they added this instantly. Overall the App seems to be doing what we want with some work arounds which we consider normal since every repair shop has its own requirements. We highly recommend the App.

RPM MOTORSPORT LTD.

Horrible, support doesnt even expect, why do you developers waist our time and yours?

i think it has been over 10 days and still no reply on my request.

Cya!

zariya.pk

I was able to set up this app in minutes. They made it simple. Upon my request they associated request # with customers and images uploading option during request creation time. Love it!