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Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.
Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.
- Post-purchase surveys (PPS) that ask open-ended questions
- Survey builder configureable to ask intelligent follow-up questions in real-time
- Analyze responses to track customer sentiment, attribution, common themes, & NPS
- Ability to offer a discount code at the end of a survey
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- Høydepunkter
- Fungerer med de nyeste temaene
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
Butikkens kasseKategorier
Skjematilpasning
Spørreundersøkelsestyper
Administrasjon av innsendelser
Kundeatferd
Markedsføring og salg
Visuelt og rapporter
Priser
Free
Gratis å installere
Once installed, contact us to set up a pricing plan that works best for your business.
Alle kostnader faktureres i USD.
Omtaler (3)
- 100 % av vurderingene er 5 stjerner
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0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
the Aftercare post purchase survey is awesome for customer research and marketing attribution! The team is very responsive and build new features super quickly. The platform is also easy to use. I'd definitely recommend for any brand looking to level up their analytics and zero party data collection!
I absolutely recommend this app to other ecom brand owners.
We're building our brand from scratch and it's extremely important to gather as much data as possible to really pinpoint why someone is purchasing our product.
I love the fact that it's right after checkout, most people are in a good mood so they don't really mind taking 2 minutes to answer the survey vs when we send it to their inbox 2-3 weeks later, they might forget to answer.
We've been getting really good response rates and valuable data.
The support team at Aftercare is amazing and quick to help and update me with new features.
I love the app and recommend it to anyone who takes ecommerce seriously
Great survey decision tree with AI open responses is so easy to use!
Brukerstøtte
Aftercare kan besvare eventuelle spørsmål du har om Aftercare.
Utvikler
2261 Market Street STE 5809, SAN FRANCISCO, CA, 94114, US
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
17. juli 2024
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring.
Vis personopplysninger:
Kunder, butikkeier
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Vis og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter
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Vis kunder
Kundedata
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Vis produkter
Produkter or samlinger
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Rediger bestillinger
Bestillingsendringer or alle bestillingsdetaljer de siste 60 dagene
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Vis og synkroniser rabatter
Rabattkoder og kampanjer
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