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Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.
Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.
- Post-purchase surveys (PPS) that ask open-ended questions
- Survey builder configureable to ask intelligent follow-up questions in real-time
- Analyze responses to track customer sentiment, attribution, common themes, & NPS
- Ability to offer a discount code at the end of a survey
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
Innehåller oöversatt text
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
KassaKategorier
Formuläranpassning
Enkättyper
Hantering av inskickningar
Kundbeteende
Marknadsföring och försäljning
Diagram och rapporter
Priser
Free
Gratis att installera
Once installed, contact us to set up a pricing plan that works best for your business.
Innehåller oöversatt text
Alla avgifter debiteras i USD.
Recensioner (3)
- 100 % av omdömena har 5 stjärnor
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0 % av omdömena har 4 stjärnor
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0 % av omdömena har 3 stjärnor
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0 % av omdömena har 2 stjärnor
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0 % av omdömena har 1 stjärnor
the Aftercare post purchase survey is awesome for customer research and marketing attribution! The team is very responsive and build new features super quickly. The platform is also easy to use. I'd definitely recommend for any brand looking to level up their analytics and zero party data collection!
I absolutely recommend this app to other ecom brand owners.
We're building our brand from scratch and it's extremely important to gather as much data as possible to really pinpoint why someone is purchasing our product.
I love the fact that it's right after checkout, most people are in a good mood so they don't really mind taking 2 minutes to answer the survey vs when we send it to their inbox 2-3 weeks later, they might forget to answer.
We've been getting really good response rates and valuable data.
The support team at Aftercare is amazing and quick to help and update me with new features.
I love the app and recommend it to anyone who takes ecommerce seriously
Great survey decision tree with AI open responses is so easy to use!
Support
Aftercare kan svara på eventuella frågor du har om Aftercare.
Utvecklare
2261 Market Street STE 5809, SAN FRANCISCO, CA, 94114, US
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
17 juli 2024
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy.
Se personuppgifter:
Kunder, butiksägare
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, rabatter
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Konsumentdata
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Produkter or produktserier
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Orderändringar or all orderinformation från de senaste 60 dagarna
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