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we have not got paid for almost two months now
Doesn’t work at all !
I’ve lost all my time with them and nothing happened couldn’t even Conect to my store and all the code and links doest’t work
Not happy, I can't install the afterpay messaging to my store. The codes they aren't there to replace them with. I have emailed them multiple times without a reply.
The first step is to connect my account. When I access the link though, it takes me to a page where you apply for an Afterpay merchant account despite logging in with an email that is linked to an already-existing Afterpay merchant account.
It's a waste of time, the app doesn't work. Technology is so advanced that even new apps are working flawlessly on Shopify themes but a company of such a big stature couldn't afford to fix their app.
App was working fine before now it has completely stopped. Shopify is warning companies to remove it. Im going to wait for an email response afterpay or a phone call before giving up about what I should do.
my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!
horrible I am not happy with this service at all! There is no chat option at all. No support! I am looking to cancel this asap!
Hi. Are you talking about chat service for getting an Afterpay merchant account or for Afterpay Attract (onsite messaging)? We do have chat for this onsite messaging app, but not for afterpay.com. Either way, we are eager to assist you. Can you send me an email to leah.dong@afterpay.com? I'll make sure to find the right person to help.
Having a tough time getting the payment button to show in my checkout. I didn't have this problem before.
Thanks for reaching out. It appears you were able to contact our support team and are assisting you to get Afterpay up and running.
I have tried to get this app up and running several times with no success. I get an email to login, then it says compliance review is still reviewing, even though i get emails to say review is completed and ready to install. until afterpay get their install / integration sorted I will give it a miss.
We're sorry to hear you're having issues with our app. I've checked in with our technical support team and it appears we are working with you on getting this resolved. We will review your feedback to improve our communications during the review process.
