Note globale
2,2
Nombre d’avis par note
  • 27 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 71 % des avis sont des avis à 1 étoiles
19 août 2023

Complete junk. After I went through hours of trying to install their spaghetti code without their help, they won't approve my store. Waste of time because "dropshipping" is not a legit business type in their opinion. What losers. Why even have them on here. WASTE OF MY AND YOUR TIME.

Decorate Beautiful
États-Unis
26 jours d’utilisation de l’application
2 juin 2023

my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!

Mama Llama Makes
Australie
18 jours d’utilisation de l’application
12 juillet 2023

I worked hard setting up the app and suddenly got a message that I have been declined, they didn't tell me any reason.

Wisely Cart
États-Unis
7 jours d’utilisation de l’application
6 mai 2024

Doesn’t work half the time and no one will email back. It’s been a few weeks now of “processing “

Love, Charlotte
États-Unis
21 jours d’utilisation de l’application
5 novembre 2023

Does not add afterpay options to my sites product pages

Twoday
Nouvelle-Zélande
18 minutes d’utilisation de l’application
15 novembre 2023

Didnt work

V's Beads
États-Unis
10 minutes d’utilisation de l’application
4 mars 2023

I wish I could give Afterpay a good review. I mean, it works...when it works.
But trying to reach someone at Afterpay when it doesn't work is a nightmare! No email responses. Just automated messages or blanketed responses from what appears to be a temporary intern. No real help at all. At this point, I'm looking for other options. This review is my last stitch effort to get someone's attention and a REAL response and solution to my problems!

Very Ashley
États-Unis
Plus de 2 ans d’utilisation de l’application
Afterpay a répondu 8 mars 2023

We'd like to apologize for this experience and we are here to assist. Checking in with our team, we saw some of your inquiries coming through and have followed up via email.

Can you confirm if ashley@sh***ley.com is still the best email to reach you? I've hidden part of your emails to maintain your privacy.

Modifié le 21 mars 2022

We've been with Afterpay for 2 years now. First year - no tax invoice form and no response from the company. This year a tax form was sent out and it was COMPLETELY INACCURATE! *update 3/21* Afterpay had a representative reach out to me, however, they seemed a bit more interested in having me update their app and less interested in the tax form concerns.

Adept Cosmetics®
États-Unis
Plus de 2 ans d’utilisation de l’application
Afterpay a répondu 21 mars 2022

Hi there, thank for being a part of Afterpay and growing your business with us. I just connected you and the team who managed tax invoice forms over email - let get to the bottom of this together.

25 août 2022

Used to be good and worked well!. Now it doest work with my theme? and looks funny on product page now. not entirely happy

SpeedNation.co.nz
Nouvelle-Zélande
Presque 2 ans d’utilisation de l’application
Afterpay a répondu 13 octobre 2022

Hi there, we are truly sorry about the interruption. Shopify 2.0 themes rolled out to some merchants earlier than we expected. As of yesterday, our app is compatible with 2.0 themes. Please do give us another chance and let our app help you with marketing Afterpay!

4 mars 2023

they are garbage. they don't even care about you. try yourself, have an issue and you will see how many months will take to have someone doing something. TRY BETTER BUSINESS BUREAU and small claim at online court if you need a resolution.

Rio Brazilian Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Afterpay a répondu 8 mars 2023

Thank you for your feedback. We appreciate your honesty and will take a closer look into your case. We will look back to see where we could have done better and provide the service our merchants deserve.