Avis (52)

Note globale
2
Nombre d’avis par note
  • 25 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 73 % des avis sont des avis à 1 étoiles
29 novembre 2021

Don't even bother, I suggest trying Klarna instead, get instant approval, Afterpay wont even respond to you if your business is too small. Customer Service was horrendous as per other reviews, you won't get any support at all so use Klarna instead. Reached out multiple times and everytime I got silence as a response. USE KLARNA INSTEAD.

Ambassadress NYC
États-Unis
1 minute d’utilisation de l’application
Afterpay a répondu 24 février 2022

Thank you for your review and I'm so sorry for your experience. As a product manager on e-commerce platforms, I can assure you that most of our merchants are small businesses and we do care very much. As a company we have underwent some major changes recently and unfortunately your outreach went through the cracks. I've already shared this with our customer service team. Please email me at leah.dong@afterpay - I would be happy to make sure you get whatever help you need.

11 septembre 2024

lashfridays
Nouvelle-Zélande
Environ 24 heures d’utilisation de l’application