Omtaler (53)

Samlet vurdering
3,1
Antall per vurderingsnivå
  • 40 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 60 % av vurderingene er 1 stjerner
30. august 2022

Terrible service. The app asked me to install and I did all the way to set up to messaging setup and add payment method it told me complete. Then to double check, i sent an email to check as when I tried to log into my afterpay account it said i didn't have one. contacted Afterpay got one reply saying they would look into it and then Nothing despite 5 or 6 emails

JEWEL AUS
Australia
Rundt 2 måneder bruker appen
Afterpay svarte 13. oktober 2022

So sorry to hear about your experience. Could you send one last email to leah.dong@afterpay.com and give me your company information please? I will personally make sure we get to the bottom of this.

Redigert 23. april 2021

It took some time, but Afterpay was thorough and complete with my approval and setup. It's great being a part of their community.

Scandal Candles Co.
USA
Rundt 1 måned bruker appen
15. november 2022

I have tried to get this app up and running several times with no success. I get an email to login, then it says compliance review is still reviewing, even though i get emails to say review is completed and ready to install. until afterpay get their install / integration sorted I will give it a miss.

NDT Sales Australia
Australia
Rundt 1 måned bruker appen
Afterpay svarte 21. november 2022

We're sorry to hear you're having issues with our app. I've checked in with our technical support team and it appears we are working with you on getting this resolved. We will review your feedback to improve our communications during the review process.

5. september 2024

Not happy, I can't install the afterpay messaging to my store. The codes they aren't there to replace them with. I have emailed them multiple times without a reply.

Dreamy Dawn
Australia
Rundt 1 måned bruker appen
6. mai 2024

Doesn’t work half the time and no one will email back. It’s been a few weeks now of “processing “

Love, Charlotte
USA
21 dager bruker appen
2. juni 2023

my status has been stuck on the "2-3 day review" for over three weeks. I have reached out to Afterpay MULTIPLE times, yet no one has helped me resolve this. WORST service I have ever had!

Mama Llama Makes
Australia
18 dager bruker appen
11. februar 2025

Horrible Customer Service, No Response!

Absolutely terrible experience with Afterpay. I’ve been trying to contact them for hours with no response whatsoever. I sent an email over many hours ago, and still nothing—no reply, no support, nothing. Their customer service is nonexistent. A company this big should have basic communication, but this is a complete failure. If you ever need help, good luck getting a response! Utter disappointment.

AURAPRO SAUNA™
Canada
12 dager bruker appen
22. august 2024

I dont know what it is about these reviews, the ap works fine things may not work at first but you cant give up, try again and watch the video, simple stuff, im Dyslexic and i still did it, i hope this finds you wll after pay. This 5 * is for the easy setup, but be warnd you need to wait for 3 days, for them to approve you.

Dizauz.store
Australia
Rundt 1 time bruker appen
8. desember 2024

Do Not Use this!! The afterpay team offers zero support to this app, very disappointed. I switched to other app.

Seedew Eyelashes
Australia
7 dager bruker appen
23. mars 2024

This APP worked excellently and solved my problem in 5 minutes. Similar to what the earlier 5-star reviewer said, this APP is for helping you display Afterpay as a payment option on your product listing page so your customers know you offer Afterpay. The app delivers on what it promises.

If you want your customers to know you offer Afterpay as a payment option in addition to ShopPay, this is the app you need.

NOTIQ
USA
Rundt 1 time bruker appen